“Your account is locked…to resolve this issue.”
I did nothing. I opened the iOS beta app today and got this message. What’s going on? Someone please help me. I have a VIP account. Thank you.
Contact support here sending a direct message to ‘support’ or email support@trakt.tv
I have the same issue via the v3 website and had to do that. They mentioned a tool (analyze history) under settings but for me it won’t let me do anything. Since you’re VIP use the v2 website and give it a shot.
Will do! Thank you!
Support Forum is Read Only. I emailed, but how do I message them too? Thanks!
click your profile icon at the top right and then click the mail icon. you can compose a new message there to @support
Thank you! They’re currently helping me too! Thanks again everyone!
Hey how long it took them to reply to your message about your business account being locked
Hey, @BlueArcherOfClanDriM I replied to you in a private message about your issue.
We usually reply in 1-2 days (except on weekends or holidays), but it seems you did not receive our original reply.
I’m going to close this topic since the original issue has already been solved.
If anyone has issues with a locked account please contact support if you have any doubts.