# Emby's trakt plugin cannot connect to the trakt account **URL:** \ **Category:** Media Centers\ **Created:** [March 12, 2025, 3:07pm UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848 "2025-03-12T15:07:46Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![xzy](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/xzy/32/25433_2.png) [@xzy](https://forums.trakt.tv/u/xzy)\ **Post date:** [March 12, 2025, 3:07pm UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/1 "2025-03-12T15:07:46Z")
When I entered the pin code in the trakt plugin of emby, the connected app in the trakt account settings did not show that emby was connected. ---
**Author:** ![caperucitaferoz](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/caperucitaferoz/32/19986_2.png) [@caperucitaferoz](https://forums.trakt.tv/u/caperucitaferoz)\ **Post date:** [March 12, 2025, 4:30pm UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/2 "2025-03-12T16:30:46Z")
The same thing happens with Kodi. It seems to be an API issue. ---
**Author:** ![xzy](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/xzy/32/25433_2.png) [@xzy](https://forums.trakt.tv/u/xzy)\ **Post date:** [March 13, 2025, 2:37am UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/3 "2025-03-13T02:37:23Z")
But I can use Zidoo z9k8k (an Android playback device) to connect to my Trakt account and sync it normally. Now only Emby can’t connect to Trakt, which is very strange. ---
**Author:** ![jayfizze](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/jayfizze/32/24041_2.png) [@jayfizze](https://forums.trakt.tv/u/jayfizze)\ **Post date:** [March 13, 2025, 3:30am UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/5 "2025-03-13T03:30:17Z")
I have the same issue … spoke to Emby team and they are getting a forbidden response. Im also having issues pulling data from Trakt into another application ---
**Author:** ![xzy](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/xzy/32/25433_2.png) [@xzy](https://forums.trakt.tv/u/xzy)\ **Post date:** [March 13, 2025, 3:37am UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/6 "2025-03-13T03:37:22Z")
Thank you for your reply. I have found a solution. When I created an API in the Trakt account settings and pointed it to the https domain name of my Emby reverse proxy, Trakt immediately showed that it was connected to Emby and could be synchronized normally. ---
**Author:** ![deitrakt17](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/deitrakt17/32/19985_2.png) [@deitrakt17](https://forums.trakt.tv/u/deitrakt17)\ **Post date:** [March 13, 2025, 5:17pm UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/8 "2025-03-13T17:17:43Z")
I can’t sync Kodi with Trakt, when I get the message with the pin to sync there is no number between the quotes. Without connecting to Trakt it won’t let me use Palantir 3. ---
**Author:** ![scottrobertson](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/scottrobertson/32/25813_2.png) [@scottrobertson](https://forums.trakt.tv/u/scottrobertson)\ **Post date:** [March 21, 2025, 10:27am UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/9 "2025-03-21T10:27:29Z")
This is happening again for me with the Emby Trakt plugin ---
**Author:** ![RichFlix](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/richflix/32/54915_2.png) [@RichFlix](https://forums.trakt.tv/u/RichFlix)\ **Post date:** [March 21, 2025, 10:50am UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/10 "2025-03-21T10:50:25Z")
Same - Emby Trakt plugin broken. `Forbidden` ---
**Author:** ![justin](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/justin/32/57447_2.png) [@justin](https://forums.trakt.tv/u/justin)\ **Post date:** [March 21, 2025, 3:48pm UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/11 "2025-03-21T15:48:56Z")
My guess is they need to update to the new access token 24 hour expiration. We emailed twice and posted on our GitHub about this change. I saw another user indicate changing the token expiration to 24 hours fixed the problem. > **[Getting 403 status code when trying to get the access\_token · trakt/trakt-api...](https://github.com/trakt/trakt-api/discussions/507#discussioncomment-12578343)** > > Hello, Since a few days my (Windows) app is getting 403 status code when trying to exchange the code for an accesss\_token. This seems to be replied by Cloudflare with these Ray ids : 91f555799b593c... ---
**Author:** ![masonk1](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/masonk1/32/33743_2.png) [@masonk1](https://forums.trakt.tv/u/masonk1)\ **Post date:** [March 24, 2025, 4:20pm UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/13 "2025-03-24T16:20:00Z")
Anyone know if the plugin will be updated to refresh token every 24hrs in order to resolve? ---
**Author:** ![lifeiscrazy](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/lifeiscrazy/32/36890_2.png) [@lifeiscrazy](https://forums.trakt.tv/u/lifeiscrazy)\ **Post date:** [March 24, 2025, 7:20pm UTC](https://forums.trakt.tv/t/embys-trakt-plugin-cannot-connect-to-the-trakt-account/49848/14 "2025-03-24T19:20:26Z")
You should ask the plug-in developers.