# I have to refresh the site when I open a new page

**URL:** <https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170>\
**Category:** Questions & Help\
**Tags:** website\
**Created:** [January 23, 2022, 7:38am UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170 "2022-01-23T07:38:56Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![agentpjcoulsen\_5fb81](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/agentpjcoulsen_5fb81/32/19985_2.png) [@agentpjcoulsen\_5fb81](https://forums.trakt.tv/u/agentpjcoulsen_5fb81)\
**Post date:** [January 23, 2022, 7:38am UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/1 "2022-01-23T07:38:56Z")

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Just a annoyance that I have run into lately, when I pull up a new page on Trakt I intermittently have to refresh the page to get everything(mostly images) to load. Clickable items on the page do not work as well. I am running Firefox 96.0.2 (64-bit). Is anyone else having this issue? 🤔 I would appreciate any help that would be offered.

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**Author:** ![Duff\_Daily](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/duff_daily/32/57474_2.png) [@Duff\_Daily](https://forums.trakt.tv/u/Duff_Daily)\
**Post date:** [January 23, 2022, 5:49pm UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/2 "2022-01-23T17:49:31Z")

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Similar issue here for about a week. Happens on Chrome and Edge browsers. When I Sign In on a new session the Dashboard does not load properly and I have to refresh the page.

 ![Duffman-SignIn](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/2X/4/422400b81dd46366b269621f71fb3797970b0ba8.jpeg)

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**Author:** ![justin](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/justin/32/57447_2.png) [@justin](https://forums.trakt.tv/u/justin)\
**Post date:** [January 24, 2022, 4:30am UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/3 "2022-01-24T04:30:00Z")

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One thing to check is the browser console. I’m curious if there are any error there. It looks like the JavaScript isn’t loading for some reason.

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**Author:** ![agentpjcoulsen\_5fb81](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/agentpjcoulsen_5fb81/32/19985_2.png) [@agentpjcoulsen\_5fb81](https://forums.trakt.tv/u/agentpjcoulsen_5fb81)\
**Post date:** [January 25, 2022, 5:51am UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/4 "2022-01-25T05:51:24Z")

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I just tested and it does this on Chrome in Android as well. Here are some screenshots of the browser console on firefox.

 ![not loading 1](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/2X/a/ac1aac647b7d6d0b76b517d933be13089277e6b9.jpeg)  
 ![not loading 2](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/2X/9/948109b141e8756cf11a762e658df5024d95ae15.jpeg)  
 ![not loading 3](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/2X/c/cce27034edbdca27de17cf72cba661333a1afefa.jpeg)

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**Author:** ![Duff\_Daily](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/duff_daily/32/57474_2.png) [@Duff\_Daily](https://forums.trakt.tv/u/Duff_Daily)\
**Post date:** [January 25, 2022, 6:20pm UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/5 "2022-01-25T18:20:34Z")

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trakt.tv-1643134461138.log (issue copied from Chrome console on PC):

```auto
application-89907c3f36b606dd8bfff6d781b7e8de11cc0969d4b15c8e51d0f235fbb95dba.js:78 ServiceWorker registration successful with scope: https://trakt.tv/
application-89907c3f36b606dd8bfff6d781b7e8de11cc0969d4b15c8e51d0f235fbb95dba.js:126 Uncaught TypeError: Cannot read properties of null (reading 'user')
    at traktSignedIn (application-89907c3f36b606dd8bfff6d781b7e8de11cc0969d4b15c8e51d0f235fbb95dba.js:126:79)
    at hucksterInit (application-89907c3f36b606dd8bfff6d781b7e8de11cc0969d4b15c8e51d0f235fbb95dba.js:1690:170)
    at application-89907c3f36b606dd8bfff6d781b7e8de11cc0969d4b15c8e51d0f235fbb95dba.js:1144:1
    at HTMLDocument.<anonymous> (libs-e7c702c2393768ed92990d2ea22ec4b5766b034c7a338f0ef92e63356d24d44b.js:2:53)
    at HTMLDocument.dispatch (jquery.min.js:3:7537)
    at HTMLDocument.r.handle (jquery.min.js:3:5620)
    at Object.trigger (jquery.min.js:4:4818)
    at HTMLDocument.<anonymous> (jquery.min.js:4:5328)
    at Function.each (jquery.min.js:2:2861)
    at n.fn.init.each (jquery.min.js:2:845)
dashboard:1 The resource https://trakt.tv/assets/trakt-57309740df6aa745c2e984195dd070ddc2ff8756a35229054f7c179a3dcca5be.woff?qzj7z6 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
dashboard:1 The resource https://trakt.tv/assets/logos-c2e74e1e9287cae0f70cc987f7ac27208cf70e7b3a3802e53a292627564e2e9e.woff?i7nupw was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

```

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<div class="post-metadata">

**Author:** ![justin](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/justin/32/57447_2.png) [@justin](https://forums.trakt.tv/u/justin)\
**Post date:** [January 25, 2022, 9:53pm UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/6 "2022-01-25T21:53:32Z")

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@Duff_Daily Thanks, this gives me a place to start looking.

@agentpjcoulsen_5fb81 those errors are all from browser extensions, I don’t see anything related to Trakt.

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**Author:** ![justin](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/justin/32/57447_2.png) [@justin](https://forums.trakt.tv/u/justin)\
**Post date:** [January 25, 2022, 10:29pm UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/7 "2022-01-25T22:29:04Z")

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I just pushed a potential fix for this issue. Please let me know if it works any better now. I was able to test it using Firefox on Mac. Before the fix, I’d go to the website, sign in, and could see the error same error as @Duff_Daily. With the new fix, the sign in worked and I didn’t get the error.

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**Author:** ![Duff\_Daily](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/duff_daily/32/57474_2.png) [@Duff\_Daily](https://forums.trakt.tv/u/Duff_Daily)\
**Post date:** [January 25, 2022, 10:53pm UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/8 "2022-01-25T22:53:54Z")

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Issue seems to be resolved, for me anyway. Sign in did not need a refresh. Thanks!

```auto
application-4da96cd02e4e8171ec0c6ae3bdac7aaa4fc995ab9a5d836e438f226d4ef8178b.js:78 ServiceWorker registration successful with scope: https://trakt.tv/
application-4da96cd02e4e8171ec0c6ae3bdac7aaa4fc995ab9a5d836e438f226d4ef8178b.js:3200 loading: emojis
application-4da96cd02e4e8171ec0c6ae3bdac7aaa4fc995ab9a5d836e438f226d4ef8178b.js:2876 loading: stats
application-4da96cd02e4e8171ec0c6ae3bdac7aaa4fc995ab9a5d836e438f226d4ef8178b.js:2892 loading: up next
application-4da96cd02e4e8171ec0c6ae3bdac7aaa4fc995ab9a5d836e438f226d4ef8178b.js:2929 loading: upcoming schedule
application-4da96cd02e4e8171ec0c6ae3bdac7aaa4fc995ab9a5d836e438f226d4ef8178b.js:2987 loading: minutes
application-4da96cd02e4e8171ec0c6ae3bdac7aaa4fc995ab9a5d836e438f226d4ef8178b.js:2967 loading: genres
application-4da96cd02e4e8171ec0c6ae3bdac7aaa4fc995ab9a5d836e438f226d4ef8178b.js:2906 loading: recently watched
dashboard:1 The resource https://trakt.tv/assets/trakt-57309740df6aa745c2e984195dd070ddc2ff8756a35229054f7c179a3dcca5be.woff?qzj7z6 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
dashboard:1 The resource https://trakt.tv/assets/logos-c2e74e1e9287cae0f70cc987f7ac27208cf70e7b3a3802e53a292627564e2e9e.woff?i7nupw was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

```

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<div class="post-metadata">

**Author:** ![agentpjcoulsen\_5fb81](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/agentpjcoulsen_5fb81/32/19985_2.png) [@agentpjcoulsen\_5fb81](https://forums.trakt.tv/u/agentpjcoulsen_5fb81)\
**Post date:** [January 26, 2022, 1:37am UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/9 "2022-01-26T01:37:43Z")

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> [@justin](#):
>
> @agentpjcoulsen_5fb81 those errors are all from browser extensions, I don’t see anything related to Trakt.

🤦‍♂️ That would be because I loaded the console after loading the page. Sorry, it’s a rookie mistake, I never needed to use the console before. 😆

Anyway it is loading properly for me now. Thank you!

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/3X/8/c/8cd508573617c1f9b087728fdefc8ef7328b048a.svg) [@system](https://forums.trakt.tv/u/system)\
**Post date:** [July 25, 2022, 1:38am UTC](https://forums.trakt.tv/t/i-have-to-refresh-the-site-when-i-open-a-new-page/9170/10 "2022-07-25T01:38:02Z")

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