# Kodi filled my history with 10/10 ratings. Way to restore?

**URL:** <https://forums.trakt.tv/t/kodi-filled-my-history-with-10-10-ratings-way-to-restore/6383>\
**Category:** Questions & Help\
**Tags:** kodi\
**Created:** [April 8, 2021, 1:42pm UTC](https://forums.trakt.tv/t/kodi-filled-my-history-with-10-10-ratings-way-to-restore/6383 "2021-04-08T13:42:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Pankookis](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/pankookis/32/28255_2.png) [@Pankookis](https://forums.trakt.tv/u/Pankookis)\
**Post date:** [April 8, 2021, 1:42pm UTC](https://forums.trakt.tv/t/kodi-filled-my-history-with-10-10-ratings-way-to-restore/6383/1 "2021-04-08T13:42:19Z")

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Hi.

I’m struggling with my Kodi and Emby Server configuration. In my search for answers i did a manual sync with the Kodi plugin. All of a sudden it say “1059 movie ratings will be updated on Trakt”, and I have no idea what ratings this message mean.

Anyway, now i have alot of new ratings on my movie history, and it’s filled with 10/10 ratings that i haven’t rated on either Trakt or in Kodi/Emby.

Is there a way to fix this?

Thanks!

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**Author:** ![Kate](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/kate/32/3390_2.png) [@Kate](https://forums.trakt.tv/u/Kate)\
**Post date:** [April 15, 2021, 4:17pm UTC](https://forums.trakt.tv/t/kodi-filled-my-history-with-10-10-ratings-way-to-restore/6383/2 "2021-04-15T16:17:43Z")

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Please [open a support ticket](https://support.trakt.tv/) including your username. Sometimes we’re able to edit user’s histories easily, but not always.

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**Author:** ![Pankookis](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/pankookis/32/28255_2.png) [@Pankookis](https://forums.trakt.tv/u/Pankookis)\
**Post date:** [April 15, 2021, 4:47pm UTC](https://forums.trakt.tv/t/kodi-filled-my-history-with-10-10-ratings-way-to-restore/6383/3 "2021-04-15T16:47:34Z")

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Hi

Thanks for the reply. How do you open a support ticket? The button “contact support” does nothing unfortunately.

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**Author:** ![Kate](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/kate/32/3390_2.png) [@Kate](https://forums.trakt.tv/u/Kate)\
**Post date:** [April 15, 2021, 4:54pm UTC](https://forums.trakt.tv/t/kodi-filled-my-history-with-10-10-ratings-way-to-restore/6383/4 "2021-04-15T16:54:42Z")

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Maybe you have a pop-up blocker enabled? It should bring up an entry form. I just tried and it did take a few seconds to load, so if you don’t mind trying again we’d appreciate it as there’re some required fields that help us provide better service.

Otherwise, email us at [support@trakt.tv](mailto:support@trakt.tv) with as many details and links as possible.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/3X/8/c/8cd508573617c1f9b087728fdefc8ef7328b048a.svg) [@system](https://forums.trakt.tv/u/system)\
**Post date:** [October 12, 2021, 4:55pm UTC](https://forums.trakt.tv/t/kodi-filled-my-history-with-10-10-ratings-way-to-restore/6383/5 "2021-10-12T16:55:30Z")

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