# New Login with email and not Username **URL:** \ **Category:** Questions & Help\ **Tags:** website\ **Created:** [June 10, 2024, 8:29am UTC](https://forums.trakt.tv/t/new-login-with-email-and-not-username/19424 "2024-06-10T08:29:21Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![newloginsuxx](https://avatars.discourse-cdn.com/v4/letter/n/48db29/32.png) [@newloginsuxx](https://forums.trakt.tv/u/newloginsuxx)\ **Post date:** [June 10, 2024, 8:29am UTC](https://forums.trakt.tv/t/new-login-with-email-and-not-username/19424/1 "2024-06-10T08:29:21Z")
Why can’t I login with Username anymore? For ages (since the beginning) I used Username to login. Now only eMail is possible (which I don’t recall and my emailarchive does not have it as well and it goes back to 1999) 1. How can I login with Username again / 2. How do I get the email I used for my Username? or Is it now that my decades of Info is just gone? [Support : Trakt](https://support.trakt.tv/support/home) does not help! thanks ---
**Author:** ![Revenir](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/revenir/32/56144_2.png) [@Revenir](https://forums.trakt.tv/u/Revenir)\ **Post date:** [June 10, 2024, 9:20am UTC](https://forums.trakt.tv/t/new-login-with-email-and-not-username/19424/2 "2024-06-10T09:20:41Z")
On a similar thread not long ago, it was suggested by one of the staff to contact trakt support. Below is a link to that thread. I think you need to submit a ticket via that trakt support page. > [@Trakt username/email login issue](https://forums.trakt.tv/t/trakt-username-email-login-issue/18744): > > Having a small issue, i’ve had an account on trakt for a few years now and always logged in with a username. That is what is currently saved in my password manager. I tried to log in today and it will not let me log in with it and demands an email address. The problem is, I do not remember the email address I signed up with as it’s been awhile and my current email address doesn’t work (had to make a new email + new account to post this. Is there any way trakt can retrieve my email address so I … ---
**Author:** ![Kristin](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/kristin/32/40769_2.png) [@Kristin](https://forums.trakt.tv/u/Kristin)\ **Post date:** [June 10, 2024, 4:01pm UTC](https://forums.trakt.tv/t/new-login-with-email-and-not-username/19424/3 "2024-06-10T16:01:08Z")
Yes, just send an email to [support@trakt.tv](mailto:support@trakt.tv) with your username and we can get you logged back in. Your data isn’t gone. 🙂 ---
**Author:** ![broknsymetry](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/broknsymetry/32/57390_2.png) [@broknsymetry](https://forums.trakt.tv/u/broknsymetry)\ **Post date:** [August 8, 2026, 1:33pm UTC](https://forums.trakt.tv/t/new-login-with-email-and-not-username/19424/5 "2026-08-08T13:33:26Z")
I remember my email and I am able to sign in with it, but this is a totally stupid way of logging in. Instead of immediately gaining access to the site I now have to wait until I receive an email for a passcode, open my email client then copy and paste the code in the browser. If tou want to provide security then create an opt-in MFA process that gives you the choice of either SMS or email passcode or better yet provide for a passkey. This is very annoying especially since I appear to be automatically logged out randomly throughout the day. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/3X/9/4/942a4ad1e7a513f9e8e887098eb16dc1ee5fb722.svg) [@system](https://forums.trakt.tv/u/system)\ **Post date:** [August 10, 2026, 1:34pm UTC](https://forums.trakt.tv/t/new-login-with-email-and-not-username/19424/6 "2026-08-10T13:34:26Z")
This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.