# Not able to log into the app, help

**URL:** <https://forums.trakt.tv/t/not-able-to-log-into-the-app-help/99758>\
**Category:** Questions & Help\
**Tags:** android, api, new\
**Created:** [February 9, 2026, 6:56pm UTC](https://forums.trakt.tv/t/not-able-to-log-into-the-app-help/99758 "2026-02-09T18:56:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mclauchlan11](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/mclauchlan11/32/19990_2.png) [@mclauchlan11](https://forums.trakt.tv/u/mclauchlan11)\
**Post date:** [February 9, 2026, 6:56pm UTC](https://forums.trakt.tv/t/not-able-to-log-into-the-app-help/99758/1 "2026-02-09T18:56:40Z")

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#### Short description of the issue

- Not able to log into the app

#### Detailed description with additional context about the workflow

- it keeps opening my browser and log into there ok but not the

#### Screenshots and other visual aids

- 

🏷 Tag your post with `new` and/or `classic`, along with the platform (eg: `iOS`, `android`, `web`) to help us assist you faster.

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**Author:** ![mike.d](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/mike.d/32/55174_2.png) [@mike.d](https://forums.trakt.tv/u/mike.d)\
**Post date:** [February 10, 2026, 6:21am UTC](https://forums.trakt.tv/t/not-able-to-log-into-the-app-help/99758/2 "2026-02-10T06:21:13Z")

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It could be that Brave has some settings that disallow redirecting to app to launching an app. So the login is not able to relaunch the Trakt app to complete.

Try looking into settings or check if Chrome gives you the same problem.

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**Author:** ![mclauchlan11](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/mclauchlan11/32/19990_2.png) [@mclauchlan11](https://forums.trakt.tv/u/mclauchlan11)\
**Post date:** [February 10, 2026, 7:36am UTC](https://forums.trakt.tv/t/not-able-to-log-into-the-app-help/99758/3 "2026-02-10T07:36:00Z")

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Morning Mike,

Thanks for getting back to me so quickly, I’ve tried another browser (duckduckgo) and got it to work, I don’t use chrome/ms edge as I run a custom ROM built for privacy and security.

Thanks  
Richard

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**Author:** ![SPD87](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/spd87/32/54285_2.png) [@SPD87](https://forums.trakt.tv/u/SPD87)\
**Post date:** [September 21, 2026, 8:50am UTC](https://forums.trakt.tv/t/not-able-to-log-into-the-app-help/99758/4 "2026-09-21T08:50:06Z")

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I can log into the website but I can’t log in on my app…

 ![IMG_0394](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/3X/1/b/1b5d3d597fa87345f0f508a53dd4769d5aec4a9e.jpeg)

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**Author:** ![andyhaley\_252405](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/andyhaley_252405/32/54285_2.png) [@andyhaley\_252405](https://forums.trakt.tv/u/andyhaley_252405)\
**Post date:** [September 21, 2026, 10:34am UTC](https://forums.trakt.tv/t/not-able-to-log-into-the-app-help/99758/5 "2026-09-21T10:34:56Z")

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App is absolutely broken, can’t get in but fine on all browsers