# Trakt for Kodi sync issues **URL:** \ **Category:** Media Centers\ **Tags:** kodi\ **Created:** [July 24, 2021, 2:38pm UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644 "2021-07-24T14:38:18Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [July 24, 2021, 2:38pm UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/1 "2021-07-24T14:38:18Z")
All my tv show episodes aren’t being marked off as watched. Sometimes I may watch for example Seal Team season 4, then when I go to the trakt website I can see quite a few episodes not showing up at all, although I have watched it. I have to manually mark as watched. Also, if I run the Sync function via my Kodi add-on, trakt sticks at 12% “Retrieving Watched Episodes from TRAKT” - I don’t believe there are any issues with the kodi add-on from what I was told, and read. Would it be failing synchronization due to an issue on your end? Regards, Shedrock ---
**Author:** ![Kate](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/kate/32/3390_2.png) [@Kate](https://forums.trakt.tv/u/Kate)\ **Post date:** [July 24, 2021, 5:54pm UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/2 "2021-07-24T17:54:26Z")
Try revoking and reauthorizing the app or add-on. [https://trakt.tv/oauth/authorized\_applications](https://trakt.tv/oauth/authorized_applications) Check out [How do I connect my media center, add-ons or apps using a PIN code? : Trakt](https://support.trakt.tv/support/solutions/articles/70000264928-how-do-i-connect-my-media-center-add-ons-or-apps-using-a-pin-code-) for more info. If that doesn’t work, you’ll have to contact the developers of the app you’re having trouble with. ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [July 24, 2021, 10:57pm UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/3 "2021-07-24T22:57:56Z")
I already tried that method and it doesn’t work. The movies work, but not the TV show episodes. I also have no errors in my kodi logs regarding the kodibtrakt addon. No one else seems to be experiencing this issue based on my research o the kodi forums. Regards, Shedrock ---
**Author:** ![Kate](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/kate/32/3390_2.png) [@Kate](https://forums.trakt.tv/u/Kate)\ **Post date:** [July 27, 2021, 5:37am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/5 "2021-07-27T05:37:04Z")
Here are the two sites I have related to that add-on. Please contact them for support. > **[Issues · trakt/script.trakt](https://github.com/trakt/script.trakt/issues)** > > Trakt.tv movie and TV show scrobbler for Kodi. Contribute to trakt/script.trakt development by creating an account on GitHub. [https://forum.kodi.tv/showthread.php?tid=220547](https://forum.kodi.tv/showthread.php?tid=220547) ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [July 29, 2021, 9:58am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/6 "2021-07-29T09:58:18Z")
Good day Kate, This is the response from the Kodi Trakt add-on developer: **You seem to be getting a 504 which means, that there is a problem on the side of trakt. Which is kinda weird.** [https://trakt.docs.apiary.io/#introduction/status-codes](https://trakt.docs.apiary.io/#introduction/status-codes) So if it’s not on his end, neither yours, then what’s the next step here? ---
**Author:** ![justin](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/justin/32/57447_2.png) [@justin](https://forums.trakt.tv/u/justin)\ **Post date:** [July 29, 2021, 3:45pm UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/7 "2021-07-29T15:45:05Z")
A 504 should be a temporary issue, if the Trakt api is getting overloaded for example. When that happens, it automatically adds in more servers and the problem should go away. ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [July 29, 2021, 4:30pm UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/8 "2021-07-29T16:30:16Z")
Well, I appreciate that. What is confusing me is that the trakt kodi addon developer can’t give me an answer, and you guys say it’s not on your end. So basically I have an issue that does not exist. Thank you, Shedrock ---
**Author:** ![justin](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/justin/32/57447_2.png) [@justin](https://forums.trakt.tv/u/justin)\ **Post date:** [July 29, 2021, 4:41pm UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/9 "2021-07-29T16:41:42Z")
A 504 is on Trakt’s side, but it’s a temporary issue so tough to debug something that is related to server’s scaling up or down. Does every single API call get a 504 error? It seems like there should be some other error codes or messages. ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [July 29, 2021, 5:20pm UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/10 "2021-07-29T17:20:22Z")
Well, I don’t think so because it syncs up to 12% then the add-on exits after 3 minutes. As previously mentioned, this problem is only with episodes. The Movies work perfectly. I also, as per the developer of the add-on have the debug log turned on with kodi logging on. Here is my Kodi log file. I’m not sure if it is of any use to you, but I have provided a link to it. [https://paste.kodi.tv/ugiqodunag.kodi](https://paste.kodi.tv/ugiqodunag.kodi) Regards, Shedrock ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [August 1, 2021, 11:58am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/11 "2021-08-01T11:58:21Z")
I received this recommendation from Razzeee over on the kodi trakt git. > If those watches are not correct, you usually need to reach out to the trakt support to have them removed. Or you could try a tool, but you might not have as good control that way. Would you be able to look into this for me? > > > Some of the episodes are not being marked off as watched after scrobbling. Even …if I run a manual update of the add-on, the process gets stuck at 12%. > > \<--\> > > \## Your Environment > > \* Version used: 3.2.6 > \* Kodi version used: 9.0.2 > \* Operating System and version: LibreELEC Regards, Shedrock ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [August 5, 2021, 10:18am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/12 "2021-08-05T10:18:14Z")
Anyone trying to sort this issue out for me? Thanks ---
**Author:** ![Kate](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/kate/32/3390_2.png) [@Kate](https://forums.trakt.tv/u/Kate)\ **Post date:** [August 6, 2021, 3:54am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/13 "2021-08-06T03:54:17Z")
Justin has been responding to this issue in GitHub. Between Razzee and Justin, you’re in good hands. It also appears there are some questions from them that you haven’t responded to. ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [August 6, 2021, 10:10am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/14 "2021-08-06T10:10:23Z")
I have been looking at the following thread on git. [Some episodes not being marked watched/Sync stops at 12% · Issue #564 · trakt/script.trakt · GitHub](https://github.com/trakt/script.trakt/issues/564). My question seems to be the last one asked. Unless I am missing something? Regards ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [August 8, 2021, 11:38am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/15 "2021-08-08T11:38:28Z")
Can someone please help me with what Razzeee has recommended regarding **“ratings”** via the following post on Github? > > > Some of the episodes are not being marked off as watched after scrobbling. Even …if I run a manual update of the add-on, the process gets stuck at 12%. > > \<--\> > > \## Your Environment > > \* Version used: 3.2.6 > \* Kodi version used: 9.0.2 > \* Operating System and version: LibreELEC Thank you, Shedrock ---
**Author:** ![Kate](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/kate/32/3390_2.png) [@Kate](https://forums.trakt.tv/u/Kate)\ **Post date:** [August 9, 2021, 4:15am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/16 "2021-08-09T04:15:24Z")
Are your 16k+ ratings accurate? Did you rate them or is this some kind of duplication issue? I think that’s what he’s suggesting when he says to get your ratings sorted out with support. But if they are accurate, which is my guess as you’re a long time Trakt user, then there’s nothing that can be done to your account. The developers are now aware that there are speed issues if there are too many ratings going through the API and will see if they can make any improvements. ---
**Author:** ![shedrock](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/shedrock/32/56074_2.png) [@shedrock](https://forums.trakt.tv/u/shedrock)\ **Post date:** [August 9, 2021, 10:18am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/17 "2021-08-09T10:18:30Z")
Thanks for the update. As far as I know my rating are accurate. I have no duplicated ratings, and I check regularly. Please keep me posted as to when Justin makes any improvements on the API issue. Regards, Shedrock ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/trakt/original/3X/8/c/8cd508573617c1f9b087728fdefc8ef7328b048a.svg) [@system](https://forums.trakt.tv/u/system)\ **Post date:** [December 7, 2021, 10:19am UTC](https://forums.trakt.tv/t/trakt-for-kodi-sync-issues/7644/18 "2021-12-07T10:19:09Z")
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