Trakt is completely broken

Trakt Questions & Help
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1

mobile app and web app are completely broken. status page says nothing is wrong.

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2

Yep, getting the same “We lost the signal” page

3

Same, Android app and website not working for me either

4

Losing my all my stuff and can’t fix the problem.

5

Nothing is lost. Don’t be hyperbolic.

6

Tagging @Sonply @justin @support for awareness so someone can take a look.

7

Still it’s broken.

8

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Their status page needs some work too. Site is not operational, contrary to what their dashboard says.

9

Windows 10, broken on Waterfox (Firefox) and Opera GX (Chromium). Tested with Adblock disabled and with a hard reload. It took a long time to submit the “get sign-in code” form for the forum as well.

10

looks like site is up now but api is still down.

11

Also getting the list the signal message on Android Chrome and none of my info will populate on the app. Getting this error.

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12

Down for me for a few hours now.

Not one indication from the management acknowledging any issue.

Just a banner saying ‘we are experiencing some issues at the moment and are working to resolve the issue’ would at least tell all of us that they have an issue and are working on it.

13

I think it’s back now

14

Not one indication from the management acknowledging any issue.

Yeah they generally don’t work or provide support on weekends.

15

I would hope they have something running that notifies them of website issues even over a weekend.

They do have VIP members paying for the service.

16

Are there no SLOs for the APIs? No alerts? No PagerDuty? It really surprises me that this lasted multiple hours. Seems rather sloppy.

17

It’s broken again! Is anyone even reading the forums?!

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18

@kcador @marius @justin why does trakt keep having hours of downtime?

19

Meanwhile the service status page says everything is operational haha

20

I have the same issue. Both mobile and web app is not working since last week.