# Trakt says my email is invalid, re-enter and it says that email is already in use

**URL:** <https://forums.trakt.tv/t/trakt-says-my-email-is-invalid-re-enter-and-it-says-that-email-is-already-in-use/59041>\
**Category:** General\
**Created:** [May 25, 2025, 3:15pm UTC](https://forums.trakt.tv/t/trakt-says-my-email-is-invalid-re-enter-and-it-says-that-email-is-already-in-use/59041 "2025-05-25T15:15:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jarvis-11073160](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/jarvis-11073160/32/19990_2.png) [@jarvis-11073160](https://forums.trakt.tv/u/jarvis-11073160)\
**Post date:** [May 25, 2025, 3:15pm UTC](https://forums.trakt.tv/t/trakt-says-my-email-is-invalid-re-enter-and-it-says-that-email-is-already-in-use/59041/1 "2025-05-25T15:15:31Z")

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See above, trying to activate an add on and it’s logging me on as Jarvis?

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**Author:** ![lifeiscrazy](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/lifeiscrazy/32/36890_2.png) [@lifeiscrazy](https://forums.trakt.tv/u/lifeiscrazy)\
**Post date:** [May 25, 2025, 9:06pm UTC](https://forums.trakt.tv/t/trakt-says-my-email-is-invalid-re-enter-and-it-says-that-email-is-already-in-use/59041/2 "2025-05-25T21:06:02Z")

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Maybe contact the add-on developer?

> [@Using kodi and Trakt account](https://forums.trakt.tv/t/using-kodi-and-trakt-account/58452/6):
>
> This is correct. Jarvis-00000 is the generic username given to accounts that don’t choose a username. If you’re able to sign in on the [trakt.tv](http://trakt.tv) website and your information is correct, make sure that you’re using that same information when signing in to any 3rd party apps. If you need assistance figuring out what your username is, send me a dm with any possible email addresses/usernames you might have used and I can help you sort it out.

> [@Using kodi and Trakt account](https://forums.trakt.tv/t/using-kodi-and-trakt-account/58452/8):
>
> I’d suggest reaching out to the developers of the app you’re using then. Your trakt account with username Spodge appears fine on our end, and as previously mentioned, Jarvis-00000 is the generic username given to accounts that don’t choose a username. It sounds like you’re getting signed into a different account.

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**Author:** ![jluftman](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/jluftman/32/42676_2.png) [@jluftman](https://forums.trakt.tv/u/jluftman)\
**Post date:** [May 25, 2025, 9:16pm UTC](https://forums.trakt.tv/t/trakt-says-my-email-is-invalid-re-enter-and-it-says-that-email-is-already-in-use/59041/3 "2025-05-25T21:16:55Z")

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Might be signing on with a different account. I see here that “jarvisxxxx” is also the user of the OP. If the original email is giving an error, trakt support could possibly sort it out.