# Trakt Support Request

**URL:** <https://forums.trakt.tv/t/trakt-support-request/123025>\
**Category:** Mobile Apps\
**Created:** [September 6, 2026, 7:26am UTC](https://forums.trakt.tv/t/trakt-support-request/123025 "2026-09-06T07:26:01Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![coachwkm](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/coachwkm/32/54285_2.png) [@coachwkm](https://forums.trakt.tv/u/coachwkm)\
**Post date:** [September 6, 2026, 7:26am UTC](https://forums.trakt.tv/t/trakt-support-request/123025/1 "2026-09-06T07:26:02Z")

</div>

Please describe your issue…Trakt not updating in Wedy

* * *

**Username:** coachwkm  
**Page:** [Trakt Web: Home](https://app.trakt.tv/home)

---

<div class="post-metadata">

**Author:** ![david\_haydock\_f0f317](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.trakt.tv/david_haydock_f0f317/32/54285_2.png) [@david\_haydock\_f0f317](https://forums.trakt.tv/u/david_haydock_f0f317)\
**Post date:** [September 29, 2026, 4:54pm UTC](https://forums.trakt.tv/t/trakt-support-request/123025/2 "2026-09-29T16:54:12Z")

</div>

**Can anyone help me recover my old Trakt lists/collection?**

I’ve had to sign into Trakt using a new profile because you can’t sign in using a username anymore.

My old Trakt profile was under the username **[\*\*\*\*\*\*\*]**, and I had all my lists and collection saved there.

I’m trying to get my old lists and collection back onto the account I’m now signed into, but I can’t figure out how to access the old profile/data.

If anyone knows how I can recover or transfer my old Trakt lists and collection, I’d really appreciate the help. I really don’t want to have to recreate everything from scratch.

**Old username:** [\*\*\*\*\*\*\*]

Thanks!