i noticed it would ask independent of the platform. so if you’d already rated and dismissed the rating prompt on the mobile but then opened the browser on either your phone or desktop it would appear with the rating prompt at the bottom.
@changnoi this might be what you’re seeing as well?
even with the browser it still pops up if you go from phone browser to pc browser. or chrome on phone to firefox on phone. the point is that it will always do it if its a new location
So it’s still happening, but this time a different message.
It says ‘Rate your experience’, but this time no stars are filled in.
I presume that this is related to rating the entire tv show (but doesn’t explicitly say that), as I haven’t put a rating on the entire show.
Still waiting for @support to reply to the previous question as to what the wording in that box means, so maybe an answer can be provided for this one too…is it to rate the entire tv show?
It would be useful to have an entry in the Support-Features section detailing what these boxes mean…and what other items on other pages mean.
Hi,
That prompt should only show up if you still haven’t rated the item. The team is working on a fix for that issue, as you can see here: Pull requests · trakt/trakt-web. Thanks for reporting.
Using the API, some ratings are missing. This happened a few days ago also. Some of the shows I already rated no longer are in the API responses pulled from the servers, but they are rated on trakt web.
The ratings prompt only shows up for shows and movies. For shows, it shows up after 3 episodes(if you are watching them within a week), but you can dismiss it if you are not ready to rate. We also show the prompt after watching a “finale” type of episode.
We don’t have that for episodes specifically at the moment.
Also, the fix for rating items when you already rated should already be merged, please check if that is still happening.
That box was not asking to rerate something previously rated, it was asking to rate an entire series…therefore different.
Sonply did reply after your post replying to my post.
Anyway…there is now an understanding that two different rating boxes can appear. It would however be useful for the wording on them to be more specific to describe what is being asked, rather that ‘rate your experience’ or ‘what do you think’… something simple like ‘rate the series overall’.