I can’t seem to be able to remove episodes 1 through 24 of the first season in Golden Girls. No matter what I do I get an error. I marked them as watched, no problem. I can add the all seasons to my library, no problem. I can remove all seasons except season 1. When I go into to try and remove each episode, there are 25, I can remove e25 but I can remove the rest. The pop-up banner in Trakt indicates “Doh! There is was an error doing this.”
Anyone know what is going on?
it could be a trakt caching issue, you can try using the caching reset option in settings https://trakt.tv/settings/advanced
and it that doesn’t work then @Sonply might need to take a look at the season, there could be hidden episodes or something
Hi,
Like the user above said, please try clearing the cache and check if you can remove the episodes.
I took a look at that show specifically and it doesn’t have any issues.
I have applied your recommendation/suggestion. However, the problem remains. Regardless of which platform I try to remove these 1-24 episodes of the 25 included in season 1 of Golden Girls, I continue to receive the same error posted as shown by my previous screen capture. What am I doing wrong?
Hi,
The show “Golden Girls” is not showing up in your Library right now. Are you still seeing it there?
Hi,
Do you see those episodes in your Library if you go to your Library section?
Yes, ftom 1 to 24. Episode 25 is the only in this season that I could remove. The rest, when I try to remove from my library individually I receive the aforementioned error. This issue has been ongoing well over a year. I marked all as watched and unmatched with no problem. I can add all seasons and episodes to my library. When I opt to remove this TV show from the library everything gets removed except Season 1, episodes 1 through 24.
Hi,
If you check in a private tab, do you still see them in your Library?
I’m asking this because when filtering your Library specifically for that show, it seems to not be there at all. This indicates that what you are seeing in your screenshot is a visual bug, so can you please confirm if you see the same issue on another browser or on a private tab?
And also, can you confirm if you see those episodes when checking your Library directly(not the page of the show)?
I am logged into TrakT through my desktop pc. I went to library and I noticed there is a show, that we have never watched “Golden Palace”. It has 24 episodes and only 1 season and it is a spin-off the Golden Girls. I removed all 24 episodes for this “Golden Palace” and the Golden Girls Season 1, episodes 1-24 are now no longer showing in my library.
Thanks for your assistance.
Cheers,
JD
Hmm.
“The Golden Girls” is not showing up in your actual Library. If you check right now, there are still 20 episodes of the other show you mentioned “Golden Palace”. If you remove those from your Library, does anything change?
When i try to remove the season of golden palace I receive an error. When I go into the season and try to remove an episode, it removes it and simultaneously it removes the rest of the episodes. I leave the library. I clear my browser’s cache. I go back to the library and the Golden Palace is back in the library. I don’t know how this series ever ended up in my library in the first place. We have never actually watched it and it is not watchable on any platform. I am stumped.
Hi,
Are you sure the data isn’t being synced by any connected apps you have?
I only use a media player app within my Sony android tv. I have beennusing it fir 5 years. This issue came to surface after TrakT updates to the platform. I uninstalled all apps. I installed TrakT, authorized it. I then installed an addon to populate my list from TrakT. Golden Girls shows up under collections. When I use Trakt manager to remove it disappears. I clear the cache but next restart, the f..ng Golden Girls are back. I have reset my TV to factory. I have installed XBMC defaults. I install an addon. Nothing there shows. As soon as I install TrakT, authorize and sync, Golden Girls shows up in collection within the addon.
