Been having some trouble accessing my custom lists online via the web & syncing the list with other various programs for the last week or so. Keeps giving a 500 error. Heard its only affecting large list, Which mine has around 4000+ items in… Any news on a fix & when they’ll be back up & running. Really hope this list isnt kaput, Because I dont have a backup of it 
It’s kind of frustrating not getting any news on this. Been this way for almost a week now with no solution!
Hi
Thanks for reporting this and sorry for the ongoing trouble!
We performed some database maintenance on October 7, and while most things are now running faster than before, we’re still ironing out a few edge cases, mainly affecting very large Lists and Libraries. I’ve seen someone reporting issues today with a Library with more than 80.000 items 
I want to assure you that, as far as we know, no data has been lost during the process. Some API and web requests error out, but it’s only when reading data like what you are describing.
To help us verify our next fixes with real data, could you please share the links to the affected lists? That’ll help us make sure we fully cover your case before we can really close the topic.
You can also keep an eye on status.trakt.tv, we’ll post an update there as soon as everything is fully back to normal.
Appreciate your patience while we wrap this up 
Kevin
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Just getting involved, as i am having this issue too. I have raised a support email but heard nothing. I am struggling to open this list
Also, cannot access my collections either
This also means trakt addon in kodi is not working as it cannot sync either.
Just wanted to bump this.
Any update on these issue’s? Would love to know if my custom list is safe or is dead for good.
@STRATEGIZER Which list isn’t working for you? I don’t see any lists in your account, but they could be private.
@adamosborne01 Your collection works with a fix I made yesterday. Your lists load on the main Trakt website, is it only Trakt Lite that is having an issue loading the lists?
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@justin Thanks for the quick reply. Ive just edited my list to Public for you to see.
Fix is out for both the main website and lite.
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Thank you so much!!! Thought that list was toast NGL!!! Much appreciated!!!
