[Feb 11, 2025] Scheduled Maintenance Downtime

:checkered_flag:Reason: Finishing a database cutover to new infrastructure.

:date: Date and Time: 2025-02-11T18:30:00Z2025-02-11T20:00:00Z

:hourglass_flowing_sand: Expected Duration: Around 90 minutes

This outage is to complete the transition for our main database. Last week we started moving to RDS and we will be finalizing that during this window. After completing this, there will be some degraded performance while the new database warms up.

Edit: :sparkles: All good and back up! :sparkles:

- Sean

3 Likes

i can only recommend the usual browser cache and cookies clear out to see if that fixes any issues

yeah you might want to email support@trakt.tv or DM them on the forums, however that’s done

The email automatically creates a dm with support. Have a bit of patience. Time zones and working hours and all.

Not every staff might be technical staff though.

Oh, you were back fast!!

I didn’t even notice the downtime, it happened between two of my logs :joy:
(just in case they disappear tomorrow)

It’s not working on my Android phone, but it is working on my iOS phone. Is this a problem from today’s update, or is there a problem?

Updating
There was something wrong with my phone after the last update, I realized that there were other applications that had problems, I factory reset the phone and everything worked fine again, thanks for the answer.

Everything is back up and operational. If you’re having an issue, open a support ticket so we can get some more details on what’s going on.

2 Likes