📌 Follow-Up: Fair Use, Abuse Prevention & What Happens at the Limits

Go to the new V3 website, click on settings then in the General tab under account details it should show “manage subscription”. Click that and that will show the numbers.

thank you so much

they want you to contact support. they will unlock it after they review it, they’re trying to make sure rogue apps aren’t overloading your account and their database with entries that shouldn’t be there

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While that’s 100% accurate, you’re missing the key point that besides the “Unlimited Library” feature still advertised (and that was current when we all paid for it) that there are at least FIVE other items on that list that are no longer fully available or VIP perks.

Maybe you’re OK with false advertising, the majority of us aren’t when our complaints are met with stony silence except for the monthly “hey we are awesome” posts.

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None, it’s just their terms of use on their platform, you still get an unlimited amount of items in your library after review as long as you follow their terms of use on their platform

I’m no where near the imposed 100k limit, yet my account is already locked. This happened as soon as I switched to check out the V3 page. I’ve already emailed support. Is there a way to switch back to the V2 page? I don’t see the toggle switch at the top of the screen anymore.

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you can go back to v2 by using https://trakt.tv/dashboard for now

the account may be locked if a large amount of items were added to your watchlist/library etc. once they review your account it’ll be unlocked again

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just got out of a lock that support couldn’t help me for 4 days. “Were reaching out to the developers” I just made a few API calls and removed most of my library to get me under 100k

Whats the point of having Trakt if you can’t even record items anymore.
I want a refund

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