I donât buy ANYTHING digital. Everything I own is physical. I may get some digital copies with the things I buy physically, but I never specifically buy anything digitally because you donât own things when you do that. It makes zero sense to have a different limit for physical than digital, even if you feel the need to split them. 1000 is pathetically tiny, especially if youâre counting episodes of TV and not just seasons.
I donât have everything logged on trakt, but as per my blu-ray.com collection I currently own 540 movies and 237 TV seasons. If we assume the average TV season of things I own is 16 episodes, that would come to ~4332 physical items logged according to trakt. But even if TV seasons were counted instead of episodes, thatâs still 777 items. Dangerously close.
Then in my wish list, I have 153 movies and 117 TV seasons listed.
Even if you change TV seasons to count as a single entry, itâs not enough, and it just makes ZERO sense why the digital limit would be so much higher than physical.
While personally, collection tracking is far from the primary use of trakt for me, since I primarily track that on blu-ray.com, I know there are people who find that feature incredibly important, and the limits should just make sense.
Quick Offline Library Limit Update
Weâve updated the VIP page to show a new 10k limit (instead of 1k previously announced). This is still not yet enforced, just for visibility.
Still doesnât explain how we can accurately move items from incorrectly being in the âOfflineâ library over to the Digital library. Or address the issue that individual episodes are clearly being counted not seasons.
So how is that going to help me? You seem to have deleted the thread that I reported my issue on?
Why is my digital library still being classed as offline? Even items that Iâve added to my library recently (Since you added the completely unnecessary format/res rule on v2) arenât showing up as digital, even though Iâve given them the digital format?
@great_vc Once the limits start to be enforced, you will receive a notice that the limit has been hit and you wonât be able to add new items to your library.
Then, you can contant support, they will check that your usage is legitimate and not some third party going rogue, and they will increase your limits.
the difference of offline and digital is when you do not select the collection type ? Which was enforced or appear years after trakt. So yes most of the files are offline if that because we didnât have a choise to add a digital format. I have to go through all of that and add the format. if that is the case it is insane and clearly not my fault.
Or they could just address the situation now seeing as itâs obviously been an issue for months since they started this idiotic split library.
Well itâs not that just that. Anything where a filename contains the word bluray or dvdrip ends up in Offline even if it is synced through the Webhook or Plex Sync.
the limits shown are for visibility right now. theyâre not enforced currently but will be at some point in the future. theyâre also not hard caps, once you hit the limit you can contact support, they will see that your library is organically large, not due to some rogue third party app or api, and they will increase the limit again for you. they are also working on a better way to count shows instead of episodes.
It would be simple to see how many users are over this arbitrary cap. Why wait for paying customers to get aggravated when all of a sudden an advertised and paid for feature becomes limited and crippling? If we are such a minority with these higher numbers in our library it should be trivial to contact those users and analyze the data and maybe reconsider the cap theyâve arbitrarily imposed.
The most likely reason is if we are a minority in the usage, we are expendable and the limit isnât a soft cap at all. Previous actions in the past year have shown they donât care about loyalty. And they definitely donât stick to their promises or word.
The attrition when they doubled the cost was more than off-set by the increased revenue from those remaining. The same will apply when one day we get greeted with a message that we can no longer add to our library.
i canât answer that as i donât work here. theyâve said, if you want to believe them or not, that theyâre looking at the feedback and making changes which is clear by some of the updates they made to the limits. this is one of their solutions to errant third party apps or apis. i understand your passion for the site
You increase the price but then lower the limits (unlimited btw) we paid for? Why was there even a price increase if youâre going to do this anyway? One or the other friendo.
But honestly, after seeing bad implementation after bad implementation, I have no faith in Trakt as a company, my VIP expires in 6 days, Iâll be taking my money elsewhere, or probably self host something so Iâm done with corpo shenanigans.
you can also send a message directly to @support and they will review your account and increase the limit. Itâs unfortunate they didnât notify you but theyâre still figuring out the limits they want to use