Guys, they really don’t care. There just aren’t enough users disappointed with V3 to make them reconsider. And now, with all the new users coming from TV Time, they’ll probably see the influx as validation instead.
Forget it. We lost this battle. At this point, we either adapt or find another app.
That’s why they increased the price, if they lose half the amount of VIPs then they don’t lose money because of the price increase. If anything, it would be better for them as they don’t lose money but it will be less strain on their servers.
Netflix is a good example, they’ve been losing subscribers over the years but end up making more money because they increase the price often
You actually have to put out a product worth paying for, for that to work. Trakt has made their product objectively worse for the power-user/VIPs that have been with them for 10+ years and enjoyed what V2 offered them. V3 aka Lite doesn’t come close to offering the same features that we got with V2.
They’ve been hemorrhaging VIP subscribers for months now, and have tried offering a discount on 2yr subscriptions to try and retain subscribers. Not going to work unless they improve the product, but their comments on the transition to V3 indicate they don’t plan bringing back many more of the features we used to get with V2.
They won’t live on VIP revenue anymore. Look out for them to sell user data or bring in ads in the future.
They’re counting on the fresh meat from all the new TV Time users here to get their pound of flesh from. Trakt will become more of a social media site than a website where you could store and access your data.
The biggest joke to me is that Kevin states in his monthly “look at how awesome we are self-appreciation post” misleading things like they’ve fixed and migrated items like Plex, but clearly he (or any of the “support” staff) never even bothers to read in the Plex Sync thread to comprehend that Plex Sync isn’t working for many. He simply doesn’t care.
Not once has he addressed the fact you can’t filter or sort your own Library. Or add or delete items.
Both of these items are things still listed on the “benefits” page of paying to be a VIP.
I am one of the few who against my better judgment decided to take them up on the extension at the 50% price a few months back at which time they promised V2 would still remain.
I am definitely going to be pursuing a chargeback at this point unless I start seeing some meaningful actual real development and fixing of the cr@p that simply is missing or doesn’t work.
I can’t open www.trakt.tv anymore; it seems offline at this moment. And I am very pissed.
Developer, I require you to revert the changes ASAP.
I don’t like the new look because it doesn’t meet my requirements. I have abandoned your app and new style website for a very long time.
Btw… I really like the old style website because it got 9/10 from me.
The new style website earned 3/10… wow so bad.
A few times ago, our government blocked all domains with app mentions. That is why your new app.trakt.tv and apps are not working anymore at our side. You better ONLY allow old www.trakt.tv for paid members. I believe we already paid for www part? We are VIP members… and it means we are important… you better listen to our wishes. Customers are king. One whiskey with ice please
So I am sorry, please obey my orders. YOU HAVE TO MAKE OLD STYLE WEBSITE AVAILABLE FOR ALL EXISTING VIP MEMBERS!