iOS App Not Loading / Not Working / Can't Log Out Via Profile

Trakt Questions & Help
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1

When I laimch theiOS app, no data comes up. See attached screenshot. This has been an issue for me all day.

IMG_5247
IMG_52471206Ă—2622 272 KB

2

Edit: Updating to Version 3.9 (1061) should solve this (still requires you to log back in)

Please try log out and back in via Profile > Settings

3

That worked. Thanks!

4

Hello together, maybe someone can help

Since some days im unable to use the trakt app anymore on IOS.
I got this infiite load or the “somethwing went wrong” thing…
I cant logout or anything as profile is not loading.
Someone an idea?

Screenshots and other visual aids

:label: Tag your post with new and/or classic, along with the platform (eg: iOS, android, web) to help us assist you faster.

5

@007hiho007 If your profile won’t load, please try delete and reinstall the app. I’ll have a look into profile not loading in this case and hopefully have a fix in the next version.

6

thanks, reinstalling helped.
I got the login prompt and then was all back

7

Thanks for reporting the issue!

8

Short description of the issue

Version number

Detailed description with additional context about the workflow

Screenshots and other visual aids

9

@KezMel see above

10

IMG_5293
IMG_52931179Ă—2556 267 KB

Hello

I can’t see my lists for the past few weeks

This message always pops up

What is the problem and how can I fix it?

11

this appears to be the mobile app. signing out and back in should fix it, if that doesn’t reinstall the app

12

Just happened to me too and signing out and back in worked