Multiple questions but list limits most importantly

Trakt Questions & Help
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1

As a Vip member do lists have a max or are they unlimited? I keep trying to add more movies to one of my lists and it’s not allowing me to do so. It will let me add it to other lists but not that one.

Every time I try I just get a pop-up saying thanks for being Vip. Please assist.

2nd issue when using emojis :+1: :backhand_index_pointing_down: :heart: ect on other people’s reviews of an episode it is super super laggy. I have to leave the emoji like 2 or 3 times before it stays.

3rd just a suggestion but can we get a sad emoji for when a review is sad.

Thanks

2

I started getting this message too after the new app update. Even the website is blocking me from adding to the list and that was still working until recent.

3

@fromkarine At first it was just happening on one list now its happening on multiple but not all. I’m hoping it’s an easy fix.

4

VIPs have higher limits, but not unlimited. You can view the limits and how much you’re using at https://app.trakt.tv/vip.

We are working on some backend changes to save emojis better, so that will likely help with any issues you’re seeing. I’m guessing a few weeks for that work to be completed.

6

@justin understandable that they are not unlimited but I’m also nowhere near the limit so why is it stopping me from adding to several lists.

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7

Same, I’m also not at the limit, but locked from adding to one of my lists. Is this a bug? Started yesterday or the day before. I even removed a movie and tried to re-add it, and it didn’t work.

8

@kuuzo it starred 2 days ago and several people are complaining about it. Having huge lists Is the whole reason I pay for Vip if that doesn’t start working again soon I might have to look into other tracking platforms because this is ridiculous.

10

Also a VIP member and have 2 lists grayed out I can access them but cannot add anything to them.

one has 1140 items and other has 4176. Just started a few days ago and I hope this gets fixed quick because I use this feature ALOT

13

Yet again Trakt refuse to be transparent by not announcing major changes that restrict users after they made a post about them wanting to be more transparent.

There’s a lot of hidden limits imposed on paying users recently that they refuse to say exactly what limits are. We all know it’s so they can dynamically change the limits in their favour without pushback from users

15

@Duckyz95 fully agree it seems like transparency is something lacking. It’s not okay.

17

If it’s a bug, say it’s being worked on. If it’s a new, lower limit, say that.

It’s not rocket science.

18

its a challenge now for them to be transparent

19

Guys, it’s not them being not transparent, it’s just “bugs” ! /s

20

@Zoomomax than we need to be told that. I haven’t been on here in a day so it’s possible someone finally said something but as of the last time I checked this we still had no clear answers which is frustrating for people paying for a very specific feature.

22

See here on an official response regarding the list limit for VIP members

23

seems to me this is all recent changes. it makes me wonder about management shift