I do have Adguard installed on my Flint 2 router as it covers every device on the network. I also have all these whitelisted (see image), although i suspect some of these are no longer necessary. I also have the Plex ports forwarded on the router for PLEX.
When I open PLEX it opens and loads both servers almost instantly, Is there anything i should be whitelisting in AdGuard, as long as it’s safe?
Thanks
It looks like your server is returning 3 different URLs to access it. The one running on port 32400 is timing out. I only allow this port for now while we’re in beta. Is it possible to open up that port on your router?
Not sure why there would be three, The two Nas are both on port 32400
Unless, I did take the Trakt webhook out prior to activating Plex Sync and when Plex Sync didn’t work, I added the Trakt Webhook again, could that be why there is three URLs, or should the cache clear right away.
Edit, I’ve removed the Trakt Webhook and left plex sync active.
No, the webhook isn’t related to that. The webhook sends data to Trakt from your Plex sever, so the incoming port doesn’t matter for that. You can run the webhook and sync together, there just might be duplicated data if you have all settings enable for both.
Plex seems to create several ways of proxying to a server. I don’t know why they have 3 either, but it must be to allow their standard 32400 port along with other ports that might also be common? At some point, I will allow some other ports to have access too. Ideally I want to still lock down the ports rather than have it complete open, but it’s something we’ll figure out internally.
Gotcha, thanks,…
Does it take a while for everything to sync?
When i visit Trakt, it only shows I have 185 movies collected when i have only 5000 in in Plex. It seems nothing as synced at all since i activated Plex Sync this morning.
Unless I’m doing something wrong
Did you choose to sync all the past data? It sounds like you might have just said to sync new data moving forward.
To try again, change the server to “blank”, click “save”, then choose your server again and adjust the options to sync all data.
Nope, I picked, All Plays, All everything the first time around.
I’ve gone ahead and done as you suggested and clicked “Blank”, Save and selected the server again with all options to ALL.
I’ve give it a few hours as I remember you saying it could take an hour and seeing as there’s over 5000 it may take time. I’ll let you know how it goes.
Thanks again.
Well, It’s the next day and in Plex Sync it says “No data has been synced yet.” and I still have 185 movies as opposed to over 5k.
So last night I tried the TV server, refreshed all meta and woke up this morning to Nothing synced.
The webhook works but the Plex sync with Ports 32400 open. still isn’t working for me.
If there are any error logs you can make use of, let me know.
If you have anymore thoughts, I’m all ears.
Thanks
I’ve left Plex Sync connected for now, even though it’s still not working, despite having port 32400 open. Nothing has synced in over three days, and I’ve done four metadata refreshes in that time. I really need this feature to work, as it’s the main reason I’m paying for VIP.
Again, If there are any error logs you can make use of, let me know.
If you have anymore Ideas, I’m all ears.
Thanks
@CodeCart3r Your server is still not reachable on port 32400. I opened up port 8443 for now and it should be able to make a connection and sync data.
@sahara Similar issue and it seems opening port 8443 is allowing your server to connect now too.
@Lynacchi What is the name of your selected plex server? It appears 1 is accessible and 1 isn’t.
I don’t suppose you have any idea why it may be unreachable would you?
The internal and external ports are open to 32400 and Plex is fully discoverable outside my network. (see image) and all my friends haven’t complained over not being able to connect.
Anyway, I went ahead and disconnected, cleared browser cache stopped all extensions and this time around the “USER” option menu appeared, when every other time it never rendered for me, a sign of hope, I guess time will tell.
Thanks for the reply, as my head is Fried here, wondering what the issue is. lol
Not sure why, but it was unreachable from the Trakt servers and also from my development machine. Since it uses several different addresses and ports, my guess is the other folks are also connecting through one of the other connections and not the port 32400 one.
That indeed is a better sign and that means it was able to grab the user list directly from your server this time.
I see a data sync from this morning and I verified your server is reachable. You can see the 2 episode synced this morning at: https://trakt.tv/settings/plex
I will need to debug this more next week. The data is pulling ok from your server, but when I just tried it the sync process was timing out so I need to see where the issue is.
I logged in this morning and saw that 5,037 movies had synced, so it seems that AdGuard and / or Malwarebytes were affecting how elements rendered on the webpage. That likely prevented the “user” menu from appearing, even though I had Trakt whitelisted.
I’ve now selected my TV server for syncing. In the meantime, if AdGuard or Malwarebytes are indeed blocking elements, is there anything specific we could whitelist to help avoid these issues?
Also, looking ahead, will we need to keep manually selecting and switching between servers, or will there eventually be an option to add multiple servers for syncing, so we won’t have to keep returning to swap them?
Thanks again Justin.
Edit, I just remembered there is an Adult folder on the TV server, It’s a seperate folder though, I hope to god this doesn’t sync over. How would i go about stopping the adult folder sync?
I guess I’ll throw my two cents in as well…
I haven’t had a successful sync to Trakt since June 9th. Naturally, I didn’t know anything about it. This was always a ‘set it and forget it’ type of thing for me. So WAY back when I set it…I forgot about it and check my own stats on Trakt from time to time (not very often). So, imagine my surprise when I discovered that syncing hadn’t done anything since 6/9.
Now, I don’t want to brag or anything, but I have been collecting media for over 15 years. My library is large enough to require enterprise equipment. In the past ten days I have added thousands of episodes to my server…yet Trakt doesn’t show any of it.
I also happen to be an IT guy. I’ve been in the industry for over 25 years. I’ve made it so that my servers are ALL accessible remotely. Thus, I highly doubt that the failure to sync is related to whether or not my server is seen. I haven’t changed any settings on any of my equipment. What HAS changed is Trakt. We have a saying in IT: “He who touched it last, broke it.”
Scrobbling does not work anymore, so I set up Plex Sync…which has also done nothing.
Hmmmm…
Since I also use tinyMM to manage my media and parse metadata, I wonder if I can simply use THAT to push info to Trakt (since obviously Trakt can’t be trusted any more)…
Library collection sync was added on June 17, so that wouldn’t have worked prior.
I will need to check your connections specifically. For some of the others, the issue was indeed the port being blocked.
Plex sync is a beta feature, so by definition things might not work while it’s in active development.
Nothing is displayed when you click the skipped item count?
