Ratings system

Hello

Your new app design changes are awful and inconvenient :slightly_frowning_face:
Rating system has changed from 10 points to 5 stars. This is a completely different approach.
I’m very very disappointed. I will no longer use the app.
Please don’t do the same to the web version.
I was your paying customer for a few years…

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Hi, thanks for reaching out!
We still have a 10 point system since the stars can be half stars, just tap them again and they will change.

Let me know if you have any more questions!

IMDB has a 10 points rating system.
You had a 10 points rating system.
Now you have a 5 points rating system.
Half stars are ridiculous (why not thirds?) It is a completely different UX.

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Rotten Tomatoes uses a 5-points rating system.
Letterboxd uses a 5-points rating system.
Common Sense Media uses a 5-points rating system.
A lot of movies and shows critics use a 5-points rating system.
Netflix used to have a 5-points rating system before switching to thumbs.
Youtube… okay, I think you get my point :sweat_smile:

A 10-point scale provides more granularity for those who care to be specific. That’s why we (and other 5-points rating systems) have kept half stars.

Yes, it’s a different UX (that is still evolving), but data-wise and functionally, it’s not so different.

I wouldn’t mind it if it wasn’t so janky and feel so half baked.

Currently I press it and it “loads” and then I press it again for the half star. I know if I double tap it goes straight to the half star without loading, but that doesn’t stop it feeling slow with the weird “loading”.

I think an example of a really good implementation of the 5 star system is PlexAmp. You can do half star ratings in one tap and it has a very intuitive UX.

I prefer the 1-10 system, and have no qualms with a 5* system. My main issue is simply the implementation feeling slow, unresponsive and worse than the old system.

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5 stars with halves is like 10 stars but with extra steps. Why?

You are right about the slow and clunky feeling. It’s a known issue we are currently working on improving on all platforms (iOS, Android, Web).

Kevin, thank you for your respond. Appreciate it.

Yes, I understand your point and completely agree with you. The 10-point rating system is meant for those who want to be more specific. But your service caters to geeks and nerds, for whom it does make a difference and who care about the details.

Long story short - 10/10 is not equal to 5/5. A 10/10 rating is actually 5+, and the same difference applies to the rest of the scale. This isn’t about math, it’s about psychology.

And those who aren’t geeks and nerds won’t bother tracking films at all, or installing a special app for it. And now you’ve cut off all your loyal geeks and nerds from your service, from all the years they spent with you accumulating their 10-point ratings.

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Maybe for you personally, since you’ve been using Trakt for a while.

For me, however, a 5/5 in a half star system is completely equal to a 10/10…