There was an issue this morning that the team got fixed, but it will still be a few hours for the data to fully re-indexed and be complete. Sorry about that!
Please pass on to tech support: These kind of issues need to be acknowledged publicly on your website. The Trakt status page shows “All systems Operational". So your users spend all this time trying to figure out what we’re doing wrong and spinning our wheels with alternate searches, when the problem is actually on your end.