See above, trying to activate an add on and it’s logging me on as Jarvis?
Maybe contact the add-on developer?
This is correct. Jarvis-00000 is the generic username given to accounts that don’t choose a username. If you’re able to sign in on the trakt.tv website and your information is correct, make sure that you’re using that same information when signing in to any 3rd party apps. If you need assistance figuring out what your username is, send me a dm with any possible email addresses/usernames you might have used and I can help you sort it out.
I’d suggest reaching out to the developers of the app you’re using then. Your trakt account with username Spodge appears fine on our end, and as previously mentioned, Jarvis-00000 is the generic username given to accounts that don’t choose a username. It sounds like you’re getting signed into a different account.
jluftman
(Jim Luftman)
May 25, 2025, 9:16pm
3
Might be signing on with a different account. I see here that “jarvisxxxx” is also the user of the OP. If the original email is giving an error, trakt support could possibly sort it out.