The Trakt importer tool says the following: [image] However, there is not filetype called “tracking-prod-records-v2.csv” in the latest GDPR exports provided by TVTime. What they provide is a zip containing several folders, with “watched” status in a JSON, along with “ratings” separately. I woul…

@support probably needs to weigh in I suppose.

By the way is this the only @support channel / no email right?

I’ve passed this along to the developer who handles the importers so they should follow up soon. As for contacting support, you can dm @support directly or email support@trakt.tv to open a private support ticket.

Maybe also check out this post from another use like last week. It’s currently super vague about what type of [database]id to import. Seems like for tvdb it has to be episode id. But people have tried series id. Maybe that should be specified extra clearly. Also how does trakt now whether it’s a tm…

@shackrock we’ll be looking into this issue this week :eyes:

Yeah it seems they changed things… @shackrock , can you please send me the zip file?

Was this ever fixed? I got my TV shows to import but not my movies, because I only have JSON for the movies. Thank you!

@kaludiasays , currently we only support TV shows imports from TV time.

TVTime import of data not functioning (format has changed)

Trakt Questions & Help

shackrock (Shackrock) February 2, 2026, 10:02am 13

Yea, it worked and the format matches, although I only did TV Shows and did not attempt movies.

Unable to Import Movies to Trakt

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TVTime import of data not functioning (format has changed)

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