Hi,
I am using a pixel 8 PRO, Everytime I try to open the trakt app it just closes. I have uninstalled the app many times but it responds the same
I have the app installed on a pixel tablet and that is fine, I’m just not sure why I keep closing on my Pixel 8PRO.
Note: there are no errors most I’ll get is this message that the app keeps closing.
Any ideas?
Might be stupid, but did you try a restart of the device?
This may be related to a crash we’ve detected recently and still pending a fix. It appears to be on more recent devices for some reason. I don’t currently have an ETA but hopefully can be resolved soon.
Maybe its got something to do with android 15, i recently just updated to one ui 7 on my samsung and my app keeps doing it.
Is there any update on the app? still cant get it open
Thanks
We have a fix that I think is the solution to this that’ll be released either today or tomorrow
Ok
Thanks for letting me know
Lol … that was the first thing I did
I signed to be a beta tested so hopefully I’ll get the update when it drops
For what it’s worth, someone on Reddit suggested that, in the mean time, you might be able to clear the app data from the Trakt section in the system settings app. But either way I’m planning to submit the new build for review today so it should be out over the next 24 hours if all goes smoothly.
Edit: I’ve just submitted the release for approval to the Beta. Once it’s approved I’ll also submit for release to Production if someone is able to confirm it works for them.
Edit: The build is now released to production too. Please let me know if it’s still not working.
I’ve just released Android 1.9.5 (109) to beta which should have the fix for this. Please try it out if you’re on the beta and let me know if it works for you. I’m in the process of getting it approved for Production release too.
Hi
Ye thats it up and running on my phone now.
Thanks again
