Are we now expected to either throw away some of our historical data or stop rating things in the future??? I canāt believe what Iām reading here. Even if I keep VIP past July, this problem doesnāt go away.
I mean lol. Im only at like 13k watches after 13 years of trakt but I imagine a hardcore watcher with lots more time would be above that.
Itās a good thing I donāt rate every episodes but only shows and sometimes seasons.
This is not enforced yet. We are still looking at the best way to handle this. Currently only Plex Sync support the Digital Library but we want other tools like PlexTraktSync to be able to do the same.
Yeah, if thereās a sane way to put limits on history and ratings (which never had limits before), in the name of āFair Useā, itās to give people a reasonable quota over time. Some amount of plays and ratings that a human could conceivably achieve per day/week/month/year by actually watching stuff.
Giving the same hard limit to a 15-year user and a 15-day user is nuts.
@kcador I know, you say this is ācoming soonā and ānot enforced/implemented yetā, but Iām voicing concern now before any enforcement strategy potentially deletes data from my account. Data Iāve paid Trakt every year for over a decade now to keep safe.
Not enforced yet. This is one of the limits weād be willing to increase. For users that rate at episode level, this makes sense. Thanks for your feedback!
I understand that itās not currently enforced yet - but I have zero confidence and even less faith anything will change in a meaningful manner - and Iāll just effectively be told to get stuffed.
It is what it is, Iām bowing out before I turn into one of the karenās you see in other threads.
Naturally my real suggestion is to not limit history and ratings at all. Those are Traktās core-est of core features, and history at least has been explicitly stated as āunlimitedā in the past.
If large histories cause a problem for the clients (V2 does noticeably slow down over time), the solution is new architecture that doesnāt cache and reload the entirety of a userās data on every action. I cannot stand the new design of V3ās clients but it does seem to be built different under the hood.
When we said āunlimitedā in the past, the intent was that normal users shouldnāt have to think about limits. And for the vast majority, thatās still true with 100k. Technically and practically, thereās always been a limit (the hardware and database system, but also, thereās no such thing as unlimited media and unlimited time to watch it).
Youāre also right about architecture. V2 slows down (and even sometimes broke with very large dataset) over time because of how it was built. V3 is structured differently under the hood to scale better and, yes, avoid reloading massive amounts of data.
No limit is not possible. I agree with you on Ratings limit being too low given the importance of it to Trakt.
Itās great that a bunch of limits are being increased for free users but it seems like the only ones who are negatively impacted by these changes are the paying users.
I wouldnāt even consider my physical media collection a large one but somehow I am over that offline library limit (1.5k/1k) despite my library saying 582 items.
Iām over the 1K limit either way, but this seems like V3 is counting episodes too. (Fat-fingered the keyboard shortcut to post before pasting my images, sorry.)
Gentle teasing: Normal users wonāt have to think about limits if there arenāt any.
I guess itās too late to remind yāall that words have meanings and you ethically shouldnāt say āunlimitedā if there really is a secret limit. People hate ISPs for doing that kind of thing. The limit is explicit now, even if it feels a little like going back on a past āpromiseā that history is uncapped.
But fine, yes, hardware is finite. Especially now, with the insane AI-fueled price inflation. Time-based limits are still the best approach I can see, then. Since time for watching things is limited, please discuss with the team how to ensure even a media aficionado using their entire day to watch things never hits the limit. And allow for some amount of āOh, I saw this beforeā marking things as watched in the past/unknown-date, too.
The thing is youāre saying these changes havenāt been implemented but Iām already receiving a message saying I canāt add more items to some of my lists over the new 5,000 items limit.
Paying customers signed up for higher limits than the ones announced here. So now Iām paying for a downgraded service without even sending us some kind of notice ahead so I could agree and keep my subscription or disagree and cancel it.
Feels like fraud to me.
You say you care about your customers but the lack of communication before making changes proves otherwise. This is something you should have communicated to your paying customers way before weāre seeing these limits being implemented.
Imagine Netflix implementing streaming limits overnight without sending a notice to its subscribers. Then the next day users get messages like āyouāve reached your monthly streaming limitā. Only to find out that all that Netflix is saying is āwe havenāt implemented these changes (even when users are noticing otherwise) and these changes are necessary to provide a better service (even when the service with higher limits was working just fine). Oh by the way, your bill itās on its way (even though this is not what you signed up for)ā.
Iām sorry but as a paying subscriber the only reason Iāve been paying was the 10,000 watchlist limit and the 10,000 items per list limit. I hope my feedback along with others users help you retract at least on these 2 limits that I really care for. Otherwise Iām done with Trakt, with these limits itās useless for me.
If you wonder how on earth a user would require these higher limits, guess what? Youāve got users that have been building their watching history throughout a decade, being loyal and trusting Trakt. Iām sad youāre clearly not acknowledging that.
Between these new limits and the lack of previous features unavailable on the new version youāre definitely disappointing and losing loyal users.
Enough is enough. Iāll be looking for alternatives. Any recommendations from users reading this? Any other users agree with me or feeling disappointed just as me?
Iāll give it a few days to see if thereās a turnaround, otherwise Iām canceling my subscription for good.