I opened a ticket 2 days after I subscribed for a refund and I immediately got an email that my ticket was received and is waiting to be sorted and queued. That was 7 days ago. How long until I get a response?

Understood. Thank you for the reply.

How Long for Ticket to Sort & Queue?

justin (Justin) May 26, 2021, 4:38pm 2

I’m planning to go through payment tickets today. We’ve been consumed with the Trakt app launch recently.

2 Likes

Topic		Replies	Views
No response to refund request Questions & Help	2	114	May 31, 2022
Trakt Support Ticket (March 29) - No Response Questions & Help	1	163	April 8, 2024
What is the response time for Support? Questions & Help	2	127	April 20, 2022
Usual wait time for support? General	1	121	December 8, 2025
Data Refresh not working Questions & Help	6	107	July 8, 2025