My data is completly gone! There’s no data any more in my account, except for a movie. And I have been a member since 2015! What happened?
@williansw Someone from support will take a look in to this. My immediate guess is you might have created a new account and signed into that? This could happen if you sign in using Google/Apple for example, and that wasn’t linked with your original account.
@terryapodaca Support staff checks these messages and can convert them to private messages for continued support if needed. In general there is no need to create another message directly to support, which might just end up adding more dupes for the support staff to deal with. Appreciate you chiming in though.