💬 New Trakt Feedback

In the settings on the new web experience, you can change the language of the UI to French. This will also change the language of the media metadata.

If what you are looking for is something else (like the UI in English and titles/summaries in French, or everything in English except for French original titles,
), let me know!

Merci!

This is not what I said. I’m using Rippple for my day-to-day personal usage. I fallback to Trakt on the web when I need to do something I can’t with Rippple. This currently means using Classic.
I’m also using a lot of other third-party apps and integrations.
Now, to do my work properly, I’m currently using the new experience on my iPhone, iPad, Android (test) phone and Mac. And as I said, I’m switching between Classic and New all the time depending on what I want to do.
I am not a big TV user. This is the only thing you could say I’m not using.

This is not a yes or no question at this time. A real politician would tell you “yes” or “no” to get your vote, I’m not going to do that.

I’ll ask around to see if we can get that fixed.

Sometimes things slip through the cracks. If something needs fixing and is important to you, please let us know, we may have missed it.

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I did. My answer is: focus.

Removed from the roadmap but isn’t lost. It’s also not saying we are abandoning the idea. We are just showing the current focus in the public roadmap. You can still request features and get votes for them.
Bug reports and feature requests are not treated the same way.

I’ll do better because your first question was “Why does this support this change?” → currently Day 1 retention for new users is double what it is on Classic.

I’m pointing out that saying “as a result” implies a direct consequence when, in fact, it is a result of what we are doing.

I don’t believe we disregarded them. We released early versions before those workflows were fully supported. We’re acknowledging the gaps and are actively bringing those workflows back, not ignoring them.

Fair enough!

Forcing is a strong word.
We did that for a while actually, there is a switch in Classic to get to the New experience. It has just recently been renamed from LITE to New.

Both!

Something we are also going to work on.

How can you say that for sure?

So maybe for those workflow we will copy the Classic. We are not against copying our own work, we just want to make sure we can’t do better along the way.

I understand why you say that. The previous version worked well for a lot of people, yes. But “working” and “future-proof” aren’t the same. The goal is to keep what people loved while making it possible to do even better.

Classic will remain available as long as it is needed to support the workflows that the new experience does not yet fully cover.

No decision has been made to keep or discontinue Trakt Classic after that.

We first need to reach that point where:

  • the new experience fully supports the essential workflows
  • the majority of users feel comfortable switching
  • Classic has naturally become less necessary

Hope this clarifies things.

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Sorry I skipped it.
The Library (things you own a digital or physical version of) will be available soon. We are currently working on it.
We are looking at ways to improve the mark as collected. We want to make sure users mark real collected items and not use the Library as another list.

You have “Continue Watching” (what you started watching and can continue watching) and “Start Watching” (what you added in your Watchlist) in the Home tab.
You have access to your Watchlist in the Lists tab.
You can see what you watched under your Profile “Recently Watched” or at the bottom of the Home tab under “Recently Watched” (this changed recently based on feedback we received these last days).

We will get back to you on each point in other threads. I can already say we have plans for all of those.

Thank you for the prioritized list and the details on your use cases :folded_hands:

Hollow words really! You stopped caring 2 years ago. If you’d have listened to Feedback the app wouldn’t look like a third grader designed it.

The reason you get such big numbers is not because you’re doing such a great job but it’s the lack of actual competitors to the OG version of trakt.

Also those numbers you were throwing out there mean nothing if you don’t actually state the numbers of accounts that went inactive in the past year. How many of those new accounts are actually paying customers vs how many VIPs did you loose over the last 12 months?! There’s also a staggering amount of fake/AI accounts and I don’t think you counted them out. You’re also benefiting from years of people recommending your site and this being less and less of a niche activity. Exponential growth would have happened either way.

Overall I’m not convinced. You’re talking a lot without actually saying anything. Your last statement didn’t actually clarifying things it was just the same BS you mentioned before. There is nothing definitive in your words. It’s still not clear if you actually keep classic alive forever.

I hate what Trakt has become, acting like the big corpo which they are not. For years I recommended this service because I thought this is awesome now I just don’t tell people about it anymore. Trakt lite doesn’t stand out. Which is why I mentioned before: why should the new customers pay for this if they can get the same thing for free as soon as this becomes a paid app only?

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If or when the day that Trakt Classic is discontinued comes, I certainly do hope that it’s done in a wiser and more acceptable manner than confronting us without previous notice that Classic is history.

You know, just like you replaced the old app with Lite recently, without informing in advance or asking any of your customers if they think that Lite is well developed enough to replace the old app.

If Trakt Classic should be phased out, I’d like to know that one year in advance. So that nobody who relies on Classic will be paying for features that you might take away from them.

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I would really like to be able to send you guys feedback from directly within the shows or movies page. As it is now I always have to look all over the place trying to find where best to leave you a message or feedback regarding an error or issue. For instance, if a movie is on Prime Video and you don’t show out available on Prime Video, I would like to be able to click a button within the movie page to provide you with the feedback that the movie is available on Prime, etc. Thanks.

That’s something you should report on Justwatch, as they provide the data. And even reporting directly on their page is rather futile, by my experience.

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This is my Trakt classic history (don’t ask why i watchi this way haha)

This is my trakt lite history:

Can I configure it to look like my old history pls?

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Not sure if this is intended design or a bug but I have movies in my continue watching that I have in fact finished, I just didn’t watch the credits. “classic” sees these as watched (Because I have watched them) whereas “new/lite” sees them as unfinished with around 8-10 minutes left to watch.

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Suggestion:

The Media/Movies/ Shows icon at the top of the pages should be floating.

It is inconvenient to scroll down then want to change media type, having to scroll back to the top.

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The “NEW” design of the website
 my first reaction: O NOOO, my eyes! I’m blind!
Luckily, there’s a dark mode — thank you for that, at least.

I’ve been using Trakt for a long, long time and loved it from day one. It was simple, clear, and just worked. In the beginning, tracking shows was effortless thanks to plugins for Plex or Jellyfin. Then came the paid subscriptions — and somehow tracking got more and more complicated. Eventually, Plex added built-in tracking, so Trakt wasn’t really needed anymore
 but as a loyal fan of the site and its community, I kept using it.

What I’ve always loved most are the easy-to-browse trending lists for movies and shows. With one quick glance, I could see what I’d watched and what I hadn’t. Sadly, with this “NEW” design, that’s no longer the case.

And don’t get me started on the page load times — I have a gigabit connection, and the classic pages loaded in a second or two. The new ones? Ten to fifteen seconds! That’s some next-level “improvement.” :roll_eyes:

I honestly have the feeling that every update these days ends up being some kind of downgrade. Please, Trakt team — fix this terrible new iPad-app-style website and bring back something real.

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A post was merged into an existing topic: :rocket: Introducing a New VIP Beta of Trakt for Android

Wow. You want to start searching people’s houses to see if they actually own what they put in their collection (now called library for some reason)? It’s crazy how hostile you guys seem to be to your customers.

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I had used the “Lite” version once or twice before and I was completely lost in the interface and it had sucked because I thought I’d accidentally clicked something to load a mobile version of the site and couldn’t revert to the web version anymore. After 15 minutes, I realised that that the URL had changed and could switch back to trakt.tv from the `app.` version.

While I do love the design on the mobile, I agree with the sentiment that the desktop app needs to be a lot more robust looking and featuristic - which it is on Classic. I like the overall UI but there are tons of UX features which felt natural and intuitive which I am sorely missing after testing it out.

Mark as Watched now supports only current time as far as I could see, and I would like the option of past time or a little in the future as supported in Classic. I tend to come back after some time and mark something as watched after either doing a marathon, or just catching up on shows.

The rating system going only to 5 and now stars (instead of the hearts that I loved, pun intended) feels okay, but in this case, I would like a half star option.

The entire episode page has tiny fonts on my 4k screen. The season text is not clickable for me to go to that season of the show. The list UI itself is nice, but imagine the pain for me on desktop to click on the “Listed” button and then move all the way to the other end of the screen to choose the list.

Any of the lists section btw remain unscrollable. There is no scroll option. The “Popular Lists” title itself in not clicable to open any vertical view and you can clearly see the last list being clipped indicating that this wasn’t how it was intended to show. To re-emphasize, this is true for all lists, especially the “My Lists” page where I can now only see upto 4 lists or so with no option to see any of my other lists.

Spacing of items on the desktop, especially large screens, seems to be not thought through. I like the tiny (cute looking) thumbnails, but somehow still get lost in what I came to the page for. The Classic version has pages for the seasons, and their associated comments which I use and find quite helpful for me to ascertain how the show has been progressing.

I miss seeing ratings for shows, episodes and movies. They help me with discovery and choosing what to watch next. I do consider Trakt rating to be much more reliable than other sites. And I do miss my home page dashboard with those numbers and stats, with the VIP OG badge, the brilliant cover image banner, my favourites showing on top and nice separate lists of shows vs movies watched.

The history page has lost its charm too with so many filters and sort options gone (I have used to find the next best recommendations for my friends from what I have watched).

So yeah, there are way too many things that I feel are missing from a power user’s perspective. And I wish that the classic version remains till there is some sort of feature parity on the new one.

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When I first saw New Trakt I felt desesperate and felt like in a nightmare.
None of my usual actions were possible.
Then I found a way out. And frankly, I don’t wish to try again the new trakt. It’s cool, but is not the app I need.

  • Most important lack for me, it only let me mark something as watched. I need to say when, and be able to see watch history. (Uh, thank you for the Unknown watch date in Classic Trakt: I’ve been wishing for this for a while)
  • And it doesn’t tell me quickly if the movie/show is available for streaming in my area.
  • Settings are almost non-existant.
  • Social activity title feels totally wrong. A feed of friend’s watches is not “social activity”. Friends or Following would make a better heading.
  • I have to say that on the other hand I’ve loved the new “rate your latest watch” box. And since I’m already on this topic
 We should get half stars for rating! Lots of times, 5 stars are not enough! How do you translate a 9? Is not 5 stars, is not 4 stars..
  • When switching to search tab, it would be great to have the search box already active: when clicking on search, one expects to be able to write the search query, not to have to click again for it.

I think New Trakt is perfect for a TV app, maybe for a quick check-in on Android.
But if I go to the web version, is because I’m looking for the whole thing, I want to be able to see all the data and tabs, if I want, and not to be restricted to such a small subset.

Also, I have to say that while the UX is absolutley incredibly cool for TV, in browser it simply looks bad and cheap
 Again, not the design one looks for in a browser version of a website.

But it can be improved!
Hope you’ll manage to find a good balance between the two versions :slight_smile:

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