Please let us use our passwords

There was a long old thread about this issue (https://forums.trakt.tv/t/please-dont-force-us-to-log-in-using-apple-google-or-magic-links/44569) but it seems to have been deleted for some reason.

Based on what I remember from that deleted thread, the username/password system is not coming back. But support for passkeys is in progress according to the roadmap. That will make signing in much more convenient for us with password managers.

The email based solution has UX issues, as clearly described by @theanishmistry in this comment.

If someone gets access to my email account, they can sign in to every service that uses email codes/magic links.

You should not have to rely on another system to be able to sign in to the service. The email with the sign in code/magic link might fail to be generated or fail to be sent from Trakt, and even if it is sent, there’s no guarantee that it will be delivered to my inbox. Or my email provider might have some issues, causing downtime in their service and stopping me from even accessing my email.

The only fallback right now is to use an Apple or Google account, which not everybody have, or want to have, or don’t want to use for the purpose of signing in to Trakt.

Luckily, as I mentioned in my other reply, support for passkeys is on the way, so this should hopefully not be an issue for much longer.

I also despise the new login flow, but I think there are way bigger problems V3 has. Longer session times would certainly help, though.

Sadly removing my rogue account and using login with the correct email did nothing for me but create a new rogue account. I’ve been waiting for a mail back for 9 days now. Would’ve thought at least a confirmation mail would take less than a week to send.

Same for me. Can’t login to my account anymore. I"just" have username and password. No matter which mail I try (and I only have 3 in use), I always get a new account. No response from support to help me out and solve this.

I would suggest you name @justin on this if support are not responding.

Yes they may be busy but such a serious issue as not being able to access your account MUST be answered quicker than 9 days.

I was happily using Trakt for many years… The new changes made me look for the forums because I’m that frustrated.
This new “feature” is just one of them.

The UI change made me cancel my VIP

But then I adapted and I was reconsidering.
Now I’m not.

I’m actively looking for an alternative.

please bring back passwords. we do not want a log in link.

And if you use an alias (such as passmail or another), you’ll never receive the email with the “magic link” or the code!

Hello everyone, I just signed up for Trakt and would like to ask a question about API usage. Could someone please let me know how to create a new forum topic? I can’t find the button to create one.

Sorry for posting here, and thank you for your help.

I just cancelled my subscription. I could just about deal with all the other changes.

But removing login by password, constantly signing me out of all my devices seemingly every few days, AND using an email service that often takes more than five minutes to send an email is too much. I’m now looking for alternatives too.

People who use password managers should have zero issues with passwords and email logins are such a huge downgrade. I wouldn’t mind passkeys if you don’t want to deal with passwords.

But longer sessions are essential. This is not a bank.

I believe you need to be a VIP to create a topic, although as you know you can reply to a topic.

The only problem with this is (and it happened to me) a non VIP member posted something on my topic as they could not create a topic themselves and then his post and all the reply’s were to him and his problem and mine got completely ignored :unamused_face:

This new login is infuriating. Trakt seems to have an issue with my custom email domain and will randomly just not send the email.

I enter my email, it says it’s sent it, and a lot of the time it never arrives. It’s not in spam. I’ve logged into my admin portal and it isn’t in quarantine. It just never arrives.

I’d put it down to some kind of block on my domain at the trakt end and switch to a gmail account, but it does sometimes arrive. Sometimes well after the 5 minute deadline, sometimes straight away.

So if I keep trying, I will eventually get in. Except on the iPad app. No matter how many times I’ve tried, and even though it’s opening the same login webpage, the email simply never arrives.

But once I am in, trakt will eventually log me out. About ever few days. Then I have to do it all again.

I wrote to support and they said something about not supporting some email clients, which I didn’t understand. I’m using Apple Mail, which gets my email from my host using imap. Not some funky new hardly supported system. It’s just email.

Please just let me use my password.

Hi,

‘free’ users aren’t allowed to create new topics.

Thank you for your response.

I agree. I have to reauthorize at least once a week. However, it seems the new TRAKT staff and management do not care for user input. Even the paid ones are ignored. What to do?

I’m having the same problem with a Proton email address, but I never receive the email from Trakt. I tried logging in with the Gmail address I used before—I receive the email and the 6-digit code, but it logs me into an empty account!

Please!

At Least let us use newer login methods on older accounts, right now it just creates a new account even if it’s the same email! (when using google login)

So much this. Email is so slow. Theres a reason I use a password manager. Waiting for an email to turn up just so you can send me a stupid code is the most annoying log in method ever.

Why is every site moving to this.