Plex settings tab logs me out / 404s — Plex Sync broken (hydration crash on app.trakt.tv)

Plex Sync has stopped working and I can’t get into the Plex settings at all. When I click the Plex tab in Settings, it immediately logs me out of Trakt and dumps me on the signed-out home page. Logging back in just loops me right back out the moment I click Plex again.

Going directly to the Plex connections URL (/settings/connections/plex) returns your own “404: Nothingness. The void.” page, so that route seems to be gone or broken entirely.

My Trakt VIP is active, and this has been happening since around July 11.

Detailed description

I did some digging to narrow this down:

  • It fails identically across multiple browsers, on multiple different computers, and on my iPhone — so it is not a local cache, cookie, or single-browser problem on my end.

  • Every asset/network request on the page returns HTTP 200 — nothing is failing to load, and there’s no auth rejection (no 401/403). So it’s not a login/token issue.

  • The browser console shows a client-side JavaScript hydration crash on app.trakt.tv at the moment the Plex settings view tries to render:

    Failed to hydrate: TypeError: e.removeAttribute is not a function
    

    That crash appears to be what kicks me back to the logged-out state.

  • Importantly, my Plex webhook / live scrobbling still works fine — Trakt correctly shows “Now Playing” and records watches when I play something on my Plex server. So the scrobbler side is healthy; the only thing broken is the Plex settings page and the full Plex Sync that page manages.

So from what I can tell, this is a front-end bug in the current app.trakt.tv web app on the Plex settings route, not anything on my account or my Plex server.

Platforms affected

  • Web — every browser tested (multiple machines)
  • iOS — the “All Settings” / Plex option doesn’t load either

When will this be fixed?

There is a reply from Director that they are investigating this