[Poll] Did you get an email about the upcoming VIP renewal pricing changes?

Discussions General
1

Starting May 20, 2025, all VIP renewals will move to a standardized price ($60/year?):

If you are a VIP, did you get an email about this?

  • Yes
  • No
0 voters
2

Iā€™m canceling my membership as of today.

6 Likes
3

I wonder whether these mails are sent in batches?

(My renewal is in September and I am, uhm was, in the $30/year group)

4

My renewal only went through recently (think it was March), was on the $15/year plan

Not received any notification of a price increase

In the UK if that makes any difference to emails sent out

1 Like
5

Iā€™m in the UK, I received my email yesterday however my renewal isnā€™t until the end of the October although I doubt your recent renewal would have any bearing on this.

6

No email.
15 USD plan.
Always paid manually with PayPal because I donā€™t have a creditcard. Last year I found out they added support on PayPal for debit card too and asked for a personal subscription link.
In the Netherlands.

7

So did I.
Insane price hike.

1 Like
8

I was warned by another VIP (whom I got into Trakt) - he got his, I never got mine.

Weā€™re both cancelling.

2 Likes
9

Iā€™m one of those that missed the ā€˜lock inā€™ offer last August, so I was always going to pay $60 on renewal (if I renewed).

I was going to cancel, not because I donā€™t think Trakt is worth $60 a year, but it galled me that I was paying between twice and four times the amount that others would pay, year after year after year if I stayed.

Now that it is a level playing field, Iā€™m sitting on the fence. Still have till next January to decide before renewal.

Having said that, will Trakt be around for much longer? Judging by the backlash (thatā€™s if people are really cancelling like they say and not just letting off steam in the heat of the moment), then this may be the beginning of the end anyway for Trakt.

6 Likes
11

No email. But it seems Iā€™m in the minority. Maybe itā€™s timing since I renewed recently.

12

no email here but iā€™ve been paying $60 for a few years now, back when they had the VIP+EP option so this price change doesnā€™t affect me

1 Like
13

that does make sense on the stance of keeping vip.

14

I didnā€™t receive an email. I assume that is because I disabled notifications for marketing after receiving unwanted emails from the Trakt team on things I didnā€™t care about. Personally, I would think a change in cost would be sent to users regardless of that setting. I guess I should be happy they are respecting my privacy as requested /s.

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1 Like
15

I received the email. I cancelled my auto-renewal immediately. My plan renewed last month, but thereā€™s no way Iā€™m paying $60/year for the VIP features of this app starting next April. The only VIP feature I find value in is the iOS widget. One can only assume that the company is having funding issues to make such a drastic price increase. Hopefully, this isnā€™t the beginning of the end for Trakt, but if it is, I enjoyed the app for 6+ years!

8 Likes
16

Just 4 months ago they mentioned they werenā€™t.

17

Truth be told. $30/year for the VIP features was too expensive. I really felt like an idiot opting into the plan but Iā€™m big on aesthetics and really wanted the widgets. Fast-forward 6 years and I realize that the widgets arenā€™t useful enough to justify $30/year.

4 Likes
18

My renewal is on May 20. I have receive NO email. I am not paying 2x the price w/4 days notice simply because I happened to notice a Reddit thread, not communication from Trakt.

What an abysmal customer experience.

2 Likes
20

Only got the email two hours ago, Iā€™ve already cancelled my subscription

1 Like
21

I got the email yesterday, I pay as much as you do and my renewal is also in september. So I still have VIP until then, but will be fully deleting my account as well, instead of keeping free tier.

22

Deleted my VIP account renewal just now. Ridiculous.

2 Likes