I know that the way plays are counted was changed some time ago and that they are re-calculating. But is it possible that some of the shows are still re-caculating. Because some shows have an episode with over 1 million plays but only 27k watchers or the other way around. One episode has 10k watcher…

This has been discussed here . The team is looking into it. [image] sean: Definitely a bug in our play calc. Seems we introduced it when we added some detailed tracking for episodes and seasons. Thank you for the heads up! I’m going to merge this post into that thread.

I found the bug last week and should have something deployed either today or tomorrow. I’ll update this thread when I start the stat rebuild process.

Hi, regarding the statistics, I wanted to add that one of the most famous series, The Big Bang Theory, still doesn’t have any watchers or plays. Regards.

Additionally, trakt says in my all time stats that Captain America Brave new world is the most watched movie overall. I find this hard to believe. Is this the same error?

Does anyone knows where is the information about changes to plays recalculating?

[image] Trending Stats Announcements We’ve made some updates to the trending shows and movies pages to better reflect what people are watching. Instead of only real time plays (scrobbles + checkins) trending also includes manually added plays and expands the ti…

Ok, tentatively, we have a fix up as of right now. Over the next few days, you may catch stats say 0 watchers, 0 plays. If you do, that just means it’s in the middle of doing a full stat recalculation for that media item. I’ll be doing some spot checks over the next week, but expect to see number…

What’s the formula for recalculating? and why was it needed in the first place. I mean what was wrong with previous play calculation?

What’s the status here? Because Movies and Episodes that released on April 22nd and after don’t have any plays. Is this part of the recalculation or is this a new bug?

Nearing a month now, and they are not working. Assurance was given that it would work after a week. No updates regarding the delay even after its a 3 weeks closing on a month.

Stats/Plays not updating correctly?

Trakt Questions & Help

otakunet21 (otakunet21) April 17, 2025, 1:29pm 13

Topic		Replies	Views
Unusually Low Watchers and Plays Counts? Questions & Help website , api	4	287	December 9, 2025
[BUG] Some Seasons of TV shows display 0 plays Questions & Help website , android	6	220	March 24, 2025
Dude Watchers Movies	4	280	March 20, 2025
Play Counts are Wrong When Rewatching Shows Questions & Help website , android	3	171	March 18, 2024
Wrong amount of plays Questions & Help website	4	226	March 3, 2025

Stats/Plays not updating correctly?

Related topics