Hi, First of all, thank you for adding the official TV Time importer. Like many long-time TV Time users, I’m currently trying to migrate to Trakt, and I really appreciate the work you’ve put into making that possible. Unfortunately, after several imports and many hours of testing, I’ve run into a …

I think the tv time out addon is not supported (if I remember right, I am not at home rn and can‘t check). You have to use the official export or/and the TV Time Liberator expansion.

Hello, how can I contact Trakt support? I can’t find any email or form. I have about ten completed series where the episodes are only partially marked as watched. I’ve imported multiple times and with several different files coming from TV Time. Thank you.

in the same boat here, except for in my case it seems my movie watch history was imported and the tv shows are completely missing and show 0 watch time, i even tried biting the bullet because I didn’t want to deal with support and paid for a month of premium in order to just sync from my streaming s…

update to this, I refreshed and it seems now the data is slowly updating maybe from having connected the streaming services directly.. I genuinely don’t have it in me to manually check each individual entry from TV time to this so will just have to hope that most of it makes its way to my profile …

Hi, I have exactly the same problem. I imported my official TV Time GDPR ZIP. I verified that the missing episodes are present in the ZIP file itself. Example: Dutton Ranch: the ZIP contains episodes 1-8 as watched, but Trakt imported only episode 1. Sweet Magnolias: the latest watched episode…

Hi, I’m experiencing the same issue with the official TV Time → Trakt import. I exported my data using the TV Time GDPR export and imported the recommended files (tracking-prod-records.csv and tracking-prod-records-v2.csv). The import completes successfully, but many episodes that are marked as wat…

Thank you Vinay! :slight_smile:

Seems like we should create a TV Time refugee group for us “learning” all this. :sweat_smile:

Ignore this post - looks like the Import page was being updated as I got a completely blank page when I looked, but it now seems to be working

today when i opened the website it showed the message Your TV Time import, improved so i tried my import again, but the same issues persist. No rewatches, no favorites, dropped shows are not dropped. so what has been improved?:pleading_face:

TV Time Import - Missing Episodes, Rewatches & Questions About the Recommended Export

Trakt Questions & Help

otakunet21 (otakunet21) July 9, 2026, 11:27pm 23

the tvtime importer doesn’t capture dropped status or a few other things: