We went from a reasonably proposed fair use policy to a total burn down on VIP limits with barely any reflection on themā¦ I see comments like ābarely anyone hits thoseā¦ā why cut it off then for those few? Fair use should also reflect on actual traffic/tax on the system. A user with heavy data still wonāt hit your servers constantly unlike a third party app with poor code or heyā¦ apps like yours @kcador (MOVIST) who bypass the VIP filter system.
A quick look at my capsā¦
Kodi synced items (despite including meta data) are apparently from an offline libraryā¦
If I rated more consistently I would have nuked that 10k cap easily.
Iām wellā¦ beyond the list number limit (which the shitty new website canāt or wonāt even load).
I know I have a lot but enough of them I built myself - even before mirroring certain others. (this includes things like festival screened titles). The community seems to appreciate them for themselves too but seems like the big guys want to limit us to using a terrible recommendation function.
Despite not yet having hit the #per list limit I would achieve that since Iām maintaining a list to collect trakt IDs for a synchronization service to another anime site. Frankly without doing that I would have to double check every time if itās already indexed or maintain this via a separately coded extension which I wonāt. This is your own loss.
You just took away the last reason for me to keep using trakt - given it was inevitable with the current direction I had already resigned but itās certainly a feat to pull this many fumbles in so little time.
Weād like for all media centers to get the same treatment as Plex Sync.
Said it already above, weāre looking at this for people who do rate episode-level.
Whatās your list count? Could you reduce them?
What kind of synchronization? Maybe we can help build something better than using a List for that?
MOVIST has been officially discontinued on Apr 11, 2021. Those lists you are mentioning have not been updated since 2020. And yet, that account, along with my own personal, and SERIST Trakt account are all still VIP. This has always been my way to āpayā for my API usage as a third-party developer.
Also, when those lists were created for MOVIST, the filtering system wasnāt that advanced on Trakt. And even now, thereās nothing being bypassed, and those lists/account are well within the new limits.
āThanks for your feedback ā, āWe value our customers and we listenā, āWe might consider revisiting the limits on the watchlist and personal lists itemsā, any of those would have been nice, just saying.
10,000 items limit is what I signed up for, this is what you promised and advertised, this is what Iām paying for. Youāre delivering just half of it. Please take that into consideration.
As Trakt are trying to be more transparent, @kcador can you explain how cataloguing physical media items is more strain on Traktās servers than digital items?
Please explain to us how 10k catalogued physical media items is some how worse for Traktās servers than 100k digital items.
Thatās what I meant with ābarely any reflection on themāā¦ you get told people are or could hit those limitsā¦ do you think itās just episode level? I have over 5k movies watched, 1.5k shows. Any power user/buff could hit those easily, especially if they watch a lot of short movies as wellā¦ or they are way older than meā¦
Yet I have no reason to believe this wouldnāt go live before achieving thisā¦ or be kept at that cap long term. itās a pattern of mistrust youāve established.
Why would I complain about it if Iād want to reduce them. Itās over 300.
Looking at V3 youād be better off helping build your own website than focus on my efforts. Frankly using trakt IDs as the keys there is no easier way to do that for my scope than using lists to grab those IDs and know what is mapped (yes - itās manual because the IDs have to come from somewhereā¦ i canāt just query other sites for it).
Maybe it was another app being this aggressive back then but we got plenty of 3rd party apps basically advertising via genre lists when we already could filter for that. (Youāre probably thinking studio filtering, Iām more so about āAnimated moviesā and stuff.)
Basically, the data structure for physical media is not the same as watched items or lists. Also, the interaction with it on V2 made it too easy to abuse.
Those limits are intend based, not strain on our servers based. We have to keep both in mind. Not one or the other.
Look, Iām going to be completely honest here as this seems to be going nowhere.
All of this looks like a desperate attempt to remove physical media support. That was your original plan until there was a big backlash. You said āyou listenedā by doing a U-turn but instead youāve heavily limited physical medial libraries so much to make them useless.
You shouldnāt be policing how people collect their physical media. Why does it matter to you if people use the library system not how you want it to be used? What youāve done is taken the actions of a few people and punished paying customers who do use it the way it was supposed to be used.
A simple bot using Traktās API could easily log peopleās physical media as digital items to bypass this limit youāve put on them. Yes we wonāt get the metadata but at least weād be able to catalogue our own movies.
Iām just waiting for the inevitable partnership with Plex, which would 100% explain your egregious push towards digital libraries. Itās the only way all of this bizarre alienation of physical media would make sense.
Okay, sorry, yes, my answer was a bit closed minded. We are reviewing the ratings limits taking those usage into account too.
I get it. Weāll do our best is all I can say.
Some people complain before doing that effort. Iām prefer asking the question before assuming your intent. 300 is not 3000. Maybe some of them would be better as a āFavorite per yearā feature, maybe some of them are just archive (we could have a limit for private and public lists), maybe some of them could be lighter lists that are just used by some integrations,ā¦ Iām not asking questions to bother you, Iām trying to see if we can improve your experience in any meaningful way.
I disagree on two things here: first, I do help on V3. Second, Iām Product Manager for Trakt. If I can improve your experience on Trakt without being a V3 thing per-se, Iāll do it because the impact will be bigger on every Trakt frontend.
Thatās okay. Iām still not getting the whole picture. Maybe this is something that can be done with the API and custom filters? Maybe we need to add filters that would help?
Thatās a really good point, and today, with Rippple, Iām heavily using filters for everything. Thatās a reason why those new limits take āDynamic Listsā into account. Weād like to avoid those kind of lists going forward. If it can be done with a filter, thatās better for everybody!
if you consider this an effort being doneā¦ pressing DELETE? have you considered the effort it took to CREATE the lists? I had more manual lists than the cap allowed before I even started importing some (IMDB CSV or letterboxdā¦) - mind you even that took some effort to make.
this truly boggles my mindā¦? we are talking about fair use limits and trakt remaining fast and reliable for everyone but you are enforcing arbitrary limits just because?
I thought Iāve given enough context. To be able to sync from or to trakt there needs to be a clear ID mapping between services - I have to do that one myself since I canāt just load data from another site to get them. (You knowā¦ just like somebody had to enter that IMDB or TVDB on TMDB for you to grab them.) No fancy filtering would help improve this process or make tracking coverage for me easier (except for trakt just storing the data itself).
easy set and done - donāt meddle with my fun. i created most with a purpose for me or because other users could also find them useful. could I get rid of some of them - sure but itās not worth the effort for me and Iād be in the same position 5 years later - or the next time you tweak the numbers (again).
I already had to accept you burned lots of great users from the site by raising prices and then handicapping non-VIPs but we have now reached the point were itās no longer a site I can use for myself.
Thanks for replying though, but this was the last stop for me.
@kcador If I decided to digitise my collection and use Plex Sync, Iād be able to catalogue my entire collection on Trakt and not even make a dent in the digital library limit but exceed the physical library limit. How does this make any sense at all?
Iāve edited to announcement and the change is live: the new VIP limits for Watchlist (5K instead of 10k) and List Items (5K instead of 10k) limits will be enforced later.
Wow, Iāve been paying for over 7 years and Iām going to lose data just because I watch a lot of stuff? I think that is highly ridiculous. Hard limits on Watch History is, insane! That gets rid of the whole entire point of Trakt.
Honestly, this is probably going to be the last stop for me as well. You know how much time Iāve spent on this app/website trying to find everything Iāve watched? And I donāt have a single thing marked as watched more than once. Hard limits on Watch History is the entire point of this platform. The ENTIRE point! And to hard limit it is like saying.. you were born with 2 arms and 2 legs. But you use them too much.. letās take one of them away. With the 100% price increase.. get more servers to handle the databases instead of taking everything away from the people who truly use this website/app for what it was intended.
For me the most important features on Trakt is the history tracking and ratings. I rate almost everything I watch.
I didnāt reach the limit yet - but if itās a fixed total, itās only a matter of time.
Suggestion; make the max for certain categories depending on years as subscriber. Each year you unlock a higher max - whatever number is considered a yearly fair use.
You have that backwards. V3 is counting individual episodes as items, which puts me over the limit as a free user.
V2 counts shows as a single item, regardless of how many episodes in that show have been collected. As a result I have been able to remain below the 100item limit.
I donāt understand the distinction between digital and physical (offline) media. My entire library is digital content. It has been ripped from physical media I own, recorded using a USB TV Tuner, or captured from streaming services using Playon. It is stored digitally on my media server and streamed using Emby/Kodi. Yet Trakt considers it all to be part of the Offline library even though for some content format was set as digital when it was added to the library.
The offline library limit of 100 items is currently enforced for free users. And I remain below that limit. But how items are counted appears to have changed between V2 and V3. I hope that you will reconsider how library item counts are estimated in V3 so that it aligns with how V2 counts items.
Just going to make the same comment I have many times over that apparently isnāt in English, but seeing as Plex Sync decides to tag EVERYTHING with BluRay in the file name as physical media, I have tons of series episodes that are in my Custom, i.e. physical library, instead of my digital library. Plus anything added manually because it didnāt match or Plex Sync didnāt work is there tooā¦
And the 2 things I care about most is my watch history and my watchlist. And youāre making changes and lowering limits for both.
Not happy.
I watch episodes for 100+ shows each month so far this year. And my goal is to watch at least 50 movies as well going forward
And I currently have almost 6000 items on my watch list. Working on movies this year to help remove items from that list. But items are being added and removed each day so far.
My watch history currently has over 81,000 itemsā¦ And growing each day. This is one of the reasons why I do not want anything repeated on my history and/or have repeat plays synced by the scrobbler.
I am one of your users will be most likely be affected by the new changes and Iām really not happy.
I have done nothing about my VIP membership even though I have been thinking about it for the pass year. Renewal is coming up and this is about to be a deal breaker.
