Weekly e-mail with trending movies/shows

Hello,

I used to receive a weekly email with the trending shows and movies, but I haven’t received it for the past few weeks. I wanted to check whether this feature has been discontinued, or if there’s something I need to enable on my end.

Thanks in advance for your help.

Hi,

Nothing to enable on your end. It hasn’t been discontinued.

There’s currently an issue we are investigating with the calendar feature where a lot of “titles” are not showing up.

Thanks for your feedback!

Sorry I thought you found a solution to your problem.

For the emails:
We’ve fixed the issues we had with the calendar. You should now receive them. If not, please check Settings > Notifications and make sure you have all calendar and digest email notifications enabled that you are looking out for.
If they are enabled and you still don’t get them, please check your spam. If the emails are in your spam, please add trakt.tv to your whitelist.

If you still have calendar issues:
Please let me know what is still missing for you here, I’m happy to help.

I don’t know if this is what you are looking for but you can also check the Digest section that’s below on that page. “Weekly trending digest” may be what you are looking for.

I don’t know the exact email you were receiving and are not anymore. If you can send me a screenshot of the last email you received, I can have an exact idea of what you are looking for.

Could you please try removing the “Languages” filter you have there? I’d like to confirm this is the issue. Thank you!

I have the same issue with not receiving the global emails! Will also test removing language filters

I turned off the language filter and got the email digest working again

Thanks for your quick feedback. I’ve created an issue for this for the team. It will be fixed as soon as possible.

The bug has been fixed our side yesterday. You can try again with the filters and it should work as expected.

Thanks!

Perfect! Thanks for following up :grin: