🎙️ AMA: From Rippple to Trakt

[kcador (Kevin)]

@ImpaktNY48

Why are they developing features to prevent people from using the site?

Scrobbling has always been a thing on Trakt. This doesn’t mean we want to prevent people from using Trakt.
Some people just see the tracking part as cumbersome and want their stats and recommendations without doing it.
I’m mostly checking in (via Rippple nowadays) and I will probably never scrobble but I see the value for some users in the feature.

@ImpaktNY48

And do people really like this?

Yes!

@ImpaktNY48

Am I alone in this?

Not at all

@ImpaktNY48

Why is it sustainable to continually make moves that more likely than not will result in widespread backlash?

Those are two different things. The move appears to be more sustainable and is a hard decision to take because it will result in widespread backlash. Would you prefer we take moves that do not result in backlash but are not sustainable?

@ImpaktNY48

First of all, where did you apologize for it?

Sorry, it wasn’t as formal but still.

@ImpaktNY48

Second, it’s not unrelated. It’s a legal issue about the business decision that you overlooked. Making you saying that this situation is being navigated carefully suspect.

It is not because we are trying to navigating carefully that we are not going to make mistakes. We want to avoid doing mistakes, business mistakes and legal ones.

@Sigwolf

Regardless, it is what Trakt is actually doing.

This is your perception. If you feel like you are overcharged or underserved, you can cancel your subscription.

@Sigwolf

No one is pretending tiering would be a silver bullet, but it would be, at the very least, a choice for end users to not have to pay for a bunch of features that are not needed by them.

This has been answered already above, you rarely use 100% of the subscription you pay to services. If you feel overcharged or underserved, you can cancel your subscription.