I cancelled mine as I only use list, absolutely nothing else, with this account. I didnāt mind āsupportingā the site as I believed it would be site features, not external stuff. I didnāt see it as a subscription but a donation, to help improve the Trakt website (I wasnāt even interested in the apps, as such, though I do now occasionally use the android mobile one). Now to use or update some of my lists Iām being forced to pay $60 to access what is essentially my own work and time? Iāve since subscribed to Sā¦l at more or less the old price and again I just see it as a donation (they even offer a supporter level at just $12 a year, but I think thatās not enough for me). I have moved all my lists to there and will delete all the ones I created here, even the popular ones that other people use, once my subscription (no longer a donation) runs out because Iām so disappointed
Well not really because I asked some very specific questions and gave you the opportunity to āsellā Rippple here to us a bit and expand on the cost etc but you donāt really seem interested in doing so. Nor did you address my question regarding the process for existing Trakt VIPs deciding to give Rippple a spin.
Well thatās a definite eyeopener then. Not only is Trakt stabbing us in the back theyāre additionally twisting the knife a little. I had wondered why there hadnāt been the same amount of complaints about the increase as had manifested itself last time from users in other countries.
I definitely hope VIP users realize or search and discover how trivially simple it is to use a VPN and access the AppStore in a country that still gets a now even more drastically cheaper access to Trakt.
This might be the biggest boneheaded decision yet.
Youāre presumably not an Apple user? You cannot access Apple AppStores in other countries by using a VPN to change your geolocation. Itās possible by other means, but it is more involved than most people will bother with.
Ah, thatās what this whole situation has been missing⦠petty arrogance and pointless repetition from a Trakt employee.
Do you think anyone here is not aware that we can cancel our subscription?
Thank you for making it crystal clear what this company thinks of itās paying customers.
You also seem to be really stuck on drawing the false equivalency between Trakt and streaming services. Even overlooking the obvious fact that Trakt does not actually provide any content, you have to be aware that most streaming services offer subscriptions at different prices depending on what features the end user wants.
Traktās original function would have been perfectly sustainable more than fine. What isnāt sustainable without raising prices is the desired growth of the company and itās value, lets be clear on that.
Never a great way to start a sentence. As a self confessed valuer of transparency, care to give your opinion on the recent spate of thread unlistings and outright account removals (it seems)? I see all of kraftynicās messages have disappeared all of a sudden. That doesnāt sound very transparent to me.
Iām a long time user of Trakt, but it was never essential for my use. I therefore used it ācasuallyā for years, but could have walked away from it at any time.
Recent developments have made it the essential hub for our family, with multiple people relying on it every day. Had it remained restricted to itās āoriginal functionā, that would not have happened. There will be other Trakt users that fall into the same category, and new ones joining due to the extended functionality.
I think a lot of original Trakt users need to realise that the product is evolving - building on its original intent, and attracting a new type of user. For those longer term users who want it to be only what it was in the early days, it is maybe time for them to accept that their and Traktās future is no longer aligned, and they are best moving to another product.
In the words of good marketing campaigns "if you arenāt enthusiastic about the proposition, then maybe youāre just not part of the target audienceā.
If you think you are their audience you are mistaken. The power users with their own media automation is what was Traktās original audience. Their new intended audience is casual streaming service users.
Sure. The problem is not the increase per se. It is how they did it, what they did beforehand and what they do now. Actually, yes the increase is also an issue once you go back on your words.
They were not invented because we didnāt like some feedback. We had to write them because we saw some of those unwritten rules we had that were broken. What in the Guidelines do you find is targeted at āfeedback we do not want to hearā?
And thanks for that comment! I didnāt feel like I should answer, hence the thumbs up. We listen, the thumbs up was my way to let you know Iāve heard you.
Here, I was answering about the Partner API Program because I have answered above on how it works (for third-party developers, for users and for Trakt). Iāve also shared some features and differences with Trakt in my previous message.
My goal is not the (over)sell you on using my app instead of Trakt. If you donāt feel the need or the appeal, itās fine.
This wasnāt about awareness, this is about the choice to cancel if you feel with 60$ youād be underserved or overpriced.
This has nothing to do with transparency. We now have our Community Guidelines written. Posts, messages and users are being moderated based on those rules.
To help you understand where I was coming from, I am (in your view undoubtedly mistakenly) viewing this partially along the lines of the fact that it seems to me that my Trakt cost is going to $60 but it now includes $5 for Rippple and $55 for Trakt (obviously with some other āpartnersā getting a cut too). And I canāt get out of the extra charge for your App. Itās a āperkā that wasnāt there before but is being included now conveniently at the same time the cost doubled.
Please donāt take this as me singling you out, but I havenāt even looked at any of the other āpartner appsā because none of them have bothered to make themselves viewed here or tried to make us aware of their offerings. So, at least thank you for being somewhat transparent here and responsive in a somewhat hostile environment. In fact far more so than anyone from Trakt.
Yet it really does make me question why some of your development isnāt being incorporated into the various Trakt apps. Iād much rather see it done in such a fashion than having to have 2 apps for essentially the same service. There are aspects of Rippple that seem far more polished and eye pleasing to be honest than the official App but then at the same time thereās obviously things missing too because they were never a part of your development.
A true integration of your work into the Trakt App would at least show us some development from Trakt for the better maybe. Mostly because itās something that maybe could be steered by public input and demand.
This is not the case. As a third-party developer, I am not receiving 5$ out of your subscription. This is really not how it works (I wish ). If you happen to get your Trakt VIP subscription via Rippple and the referral link that is in the app, I, as a developer, will get a share of that subscription. But if you are already a VIP, I get nothing. If you decide to go VIP another way, I get nothing.
Your subscription is not used to finance or fund (or whatever) third-parties. It is used mainly to cover Traktās core business costs that are infrastructure and the team. I understand the timing gives this impression but the team was just busy doing some things while we had to increase our prices.
The biggest thing that increased (almost doubled) our cost was the database replication which was needed from a service stability and data integrity point of view. That was the main driver behind the price increase.
We didnāt announce other partnership yet but we (and third-party developers) are working on it. Iāll announce when we have news about that. Also, thank you!!
Some things are planned and Iām sharing some of Ripppleās insights every day with the team.
But also, it takes time and the idea is not to make Trakt more like Rippple or the other way around. Itās to learn from one another and take the best things from Rippple to āfeedā Trakt and make it better.
If you have some specific things from Rippple youād like to see in the official app or website, please share, Iām really interested in that!