Android app failed to load error


Hi.
I am facing the above error for the past 2 hours.
Using the web page is ok.
It seems there is issues with the API that the Android app access

Mine took a bit longer to load but it did. Is yours still down? (Samsung mobile, dunno if that is of consequence)

Still down.
Using Galaxy Tab. S9+

That’s really odd. Hopefully someone from support can help

The same thing was happening for me in the Android app, nothing would load.

To fix it, I cleared the app data then logged back in and it was fixed.

Give that a try and see how you go!

Thanks.
It works after clearing the cache

1 Like

Nice one!
I tried clearing the cache first and it didn’t work, it only worked once I cleared app data.