Apple TV ( Australia) + traking

I downloaded the Trakt app on Apple Tv, it doesn’t seem to track anything though??
It brings up the show and “service” to where I should be able to watch the show, EG, " Billons" which in Australia is shown on " Stan", I click on " watch now" and expect Stan to open and I watch Billions, except I get " Failed to open service, something went wrong with this service or it is not installed, please try another service"
It is installed and it’s not available on another service, so I find my self having to go to Stan manually " check in"
Less than ideal, if any suggestions how to improve my experience would be offered, I would be very appreciative.

It might be ATV, I’m not sure, I’m not being critical, I’m just trying to find a solution to track my ATV viewing.

Thanks in advance.