Short description of the issue
- Have an account that I can no longer access
Detailed description with additional context about the workflow
-
I have had an account for many years and can no longer log in I know the user name but there is no where to enter user name and password. Somehow a new account was created with a username I do not recognize but can access. I have different addons that one accesses the collection etc. from the old account and others that have the new username greyed out and only access the “new” account, and can’t be changed to get the collection etc..
Screenshots and other visual aids
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to login using your password navigate to https://trakt.tv/signin
if you try to use their login button it uses the email link and the url is https://trakt.tv/auth/signin so you don’t want to use this one.
Be aware that the option to sign in using a password will eventually be removed.
If I go to this URL I am already logged in, no option to log out. Just noticed that in this forum I am logged in to the old account but cannot find a way to get logged in on the new site.
click on your profile picture and then the settings icon
look for this at the top right to log out
then you can try logging in using that url
Thank you that worked to get me in on the computer. Now I will just have to figure out how to change it in the addons one being the Trakt addon in kodi.
if you can sign out of kodi, you can probably sign back in using https://trakt.tv/activate if you can get kodi to give you an activation code then you’d be all set
