Hello, I received a messages after just revisiting the site that it was deactivated. I was able to click the banner to reactivate it, which I was relieved about but just wondering why did it happen? It said I haven’t used it in awhile but I was just on the site and I use my account almost everyday, was this a glitch?
I had the exact same issue, I use it daily.
same for me
@guilhermedrsa @mposey519 @Yoly76 Welcome to the community. Was it maybe a registration email? What did the email say exactly?
No email, just noticed it wasn’t working with my apps and when I logged in the web page stated that my account was deactivated due to non-use. Easy fix to reactive, but odd.
I’m glad it’s working, what fixed it?
No, there wasn’t an email. When I went to the website it said my account was deactivated since I haven’t used it in a while. I was able to reactivate it with the button that was available under the message, but this has never happened to me so I thought it was strange especially since I was just on the site the same day I received the message. I guess it was a glitch or something because it was working again after I clicked on the reactivate button.
This appears to be a bug and we are looking into it.