Thank you, I’ve unticked it now, but with all due respect, do you really think you should have auto ticked this for everyone without making some sort of announcement? There’s going to be a lot of confusion and people wiping out their own old data, without even knowing it’s happening.
I don’t know how long this option has been there, but this wasn’t an issue last week, suggesting if the option has been there for a while, it wasn’t previously ticked (it’s not just my account, my brother has the same issue with his account - he mentioned it to me and I started testing with my account).
Glad to hear that yours is okay and sorry I sound a little melodramatic, but as it’s been turned on for at least two accounts, I think it’s fair to say there’s something going on here. I’ve not even been into my trakt settings for months, let alone change/save them.
Yeah, no worries, you didn’t sound melodramatic, if that happened on a platform-wide basis, it’s definitely something that needs to be announced (and honestly would be a pretty weird default setting). Let’s see what Kevin has to say in why that might have happened.
The option to “Disable Multiple Plays” was ticked for me as well. Over Christmas I rewatched half a dozen Christmas themed TV show episodes and movies, and they all have multiple plays shown. As a test, I just added a new watch date for a movie I watched recently. The original watch date was deleted. So that option was automatically ticked without my knowledge sometime between Christmas and now.
In my case, I let my VIP membership expire about a week ago. Maybe that was why the option was ticked now. I checked other settings, and nothing else seems to have been reset with the exception of the features that are hidden behind the VIP paywall.
I rewatched a movie today and it didn’t delete my old play but this option was ticked. I don’t remember ticking it and am now confused/worried about rewatches and impact on my history/stats.
I would NEVER ever have ticked this option voluntarily, so it was definitely ticked by Trakt, and Trakt now once again ruined my historical data with their moronic changes that they force upon us. Thank god my VIP is over so I don’t have to contribute any more funds to this broken site while I find a better option.
Apparently this change is the intended behaviour for free accounts:
This really needs some sort of announcement (an explanation as to why would be nice too). People aren’t going to realise it’s been changed and will be unknowingly deleting their history when they rewatch something.
If multiple plays goes away, so do I as a paying customer. I don’t need an app to tell me that I’ve watched «The Sopranos»; I need an app to tell me when I watched «The Sopranos».
absolutely this needs to be communicated and better. This is just yet another example of poor communication of an unexpected change that no one asked for.
The only reason I can imagine having that setting is to prevent an external app going rogue and adding a gazillion plays. That’s happened more than once for people on the forums.
And im in control of my data. I only have the android app as a connected app (for who knows how long still…). So get your sticky fingers of my data thank you very much.
Thanks for your feedback and sorry for the disruption this caused for some of you, especially where it affected existing history
A bit of context on the change:
Better onboarding: new users don’t necessarily want to track multiple watch. If they want, they can change it in trakt.tv/settings.
Accidental re-watch spam: it’s common for new users to unintentionally add multiple plays, which can quickly spam watch history and our database.
Technical detail: the setting was enabled by default when no explicit value existed in the database. That meant it unintentionally applied more broadly than intended.
What’s changing now:
New users (accounts created within the last 6 months) will have Disable Multiple Plays enabled by default to provide a safer onboarding experience.
Existing users are no longer affected by this default, based on join date.
What’s next:
The destructive behavior (overwriting previous history on rewatch) will be adjusted in the near future, so this setting is less risky and more predictable in any case.
We agree this should have been communicated more clearly, and that’s on us.
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