Hi guys!
Idk why but yesterday the app “double watch” all my series/movies etc.
Like 33.530 plays only in apr 8th
Has someone the same problem?
Hi guys!
Idk why but yesterday the app “double watch” all my series/movies etc.
Like 33.530 plays only in apr 8th
Has someone the same problem?
This is usually related to some app you might have connected. Try contacting support at support@trakt.tv or send a direct message to @support here.
Also, if you don’t mark rewatches, there is an option in your settings to not allow more than one play:
@support hi guys! could you help me with this problem? it’s possible to delete the history of only apr 8th?
Thank you!!
Send a direct message to support so we can track the issue better, please.
Just click the tag and click on:
You can by going to the episode and check open the purple checkmark, you get the box that says “Remove from history?” With the choices, “Only this play”, “All plays” And “No”.
The choice you want is “Only this play” if this is the date you wish to delete.
Yeah i saw this function but it was 33.503 plays so…
You still need to let support figure out what the problem is, but a quick and dirty solution is to use the “Remove All” similar to what @Medous said (the purple check):
Then give it a few minutes to process, then use that same button to mark them all as watched again. You might lose the actual watch dates (but is that very important at this point?) if that matters to you. But it’s a quick and easy/dirty way to reset it back to normal and removes all duplicates.
the problem is that there are some shows that I didn’t watch til the end so I would have to find out and adjust later. the day that I watch its not a problem but I organized everything