Hello, I want to follow a friend, but when I press the Follow button it turns green with Following, but later it is just red again with Follow?
That friend can follow me.
No one has a solution for this?
Maybe it was a visual bug? Looking at your followers and your following list, it doesn’t seem to be an user who follows you and you don’t follow back.
Do you see that user in your following list?
Thanks for your response. No, he is not in my lists either. It seemed like he could follow me but that is not the case either.
He and I do get an email that we want to follow and with deny/aprove, but when I click on that there is nothing to see that someone wants to follow you.
I’ll pass this to a developer then.
Any news on this?
I’m sorry we still didn’t give you an answer. I’ll ask them about this again.
Is there not a ticketing system in place?
Yes, we have that, but this was a post in the forums about an issue that could be happening with more users, so we didn’t turn this one into a private report.
My friend is facing a similar issue. I can follow him and see his profile in my “following” list, but on his end, my profile displays a greyed-out “Pending” status where the follow button should be, even though he attempted to follow me. I did receive an email to approve or deny the request, but clicking the link only redirects me to my friend’s profile.
Please send an e-mail to support@trakt.tv so we can take a better look at your issue.
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Your dashboard should have a section up top to accept or reject any follow requests.
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Well, that was silly of me. It was indeed on dashboard.
Perhaps I couldn’t find this because i don’t usually navigate to the dashboard, and neither did the hyperlink in the “approve/deny” button from the email land to this page.
It’s sorted now, thanks.
Ah good catch, I’ll update the user profile to correctly display the approve/deny buttons too.
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