I can no longer leave comments

For some reason I can no longer leave a comment after watching a show. I tried it several times and Instead of my comment posting, it just times out :thinking:. Can someone help me with this? Thanks in advance.

Jeanise

Just so we can know more about your issue, is this in the website or in the apps?

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Thank you for responding so quickly. Once I read your response, I realized that I only tried it through the apps on my iPhone and my Android. Both times it didn’t work but I was just able to leave a comment doing it from the website (from my android)

Ok, thanks!
I’ll inform the developers about this and they will see what can be done about this issue.

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Thanks so much! Have a great day.

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This was raised in another thread a few days ago as well.

@JeanEats please see below and let me know if you’re able to use the beta version and see a more informative error for us to investigate further. Thanks!

I’m going to consider this solved for now based on the below reply but let us know if you run into the issue again, and hopefully the error message may be more helpful at that point in time.

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