On my profile it shows I have one 8 star rating.
When I go to my ratings list page, it shows the count of ratings as 1 item, but that item is not displayed.
CSV export doesn’t list a rating.
Anything we can do to remove the phantom rating?
On my profile it shows I have one 8 star rating.
When I go to my ratings list page, it shows the count of ratings as 1 item, but that item is not displayed.
CSV export doesn’t list a rating.
Anything we can do to remove the phantom rating?
I removed the rating for you. It was likely tied to a removed movie.
I just confirmed the rating is not on my ratings list page. So that’s great.
But it is still showing on my profile.
I cleared the browser cache and also checked in an unauthenticated private browser session.
Any suggestions? I can’t think of anything else I can do on my side.
Sorry for the trouble.
Once you rate something new, your cached data should update. You can rate then unrate as well.