Shows/Movies still showing after unrating

Hey, i think i’m having a bug or something. I had some shows/movies that i had rated time ago by mistake and i unrated them, but after more than one week if i go to the Ratings page all the shows/movies i unrated are still there. If i click on them they show that i haven’t watched/listed them and that they are unrated but still aren’t removed. I tried via browser phone/pc and also on the app and same issue

Did you go into settings and then advanced iirc to reset data already?

Already did but same issue

Please open a support ticket and we can look into it.

How can i open a ticket?

Red button in the bottom right. Please include exact steps to reproduce the issue. Thanks.