When I delete a rating from an unwatched movie/show it works for a short bit but then they all default back to 1 star. Is this a bug or how do I clear these ratings?
Our ratings are with hearts. Are you sure you’re on Trakt.tv or Trakt iOS app? Maybe you’re using a third party app?
Sorry, I had meant heart. Had a couple of 70 hour work weeks and it looks like they’re starting to get to me.
I figured it out! It turns out that the Plex plugin would reset the rating to 1 heart after I unrated it on the website. I thought maybe it was the culprit, but I had checked the movies and there was no rating on Plex. After trying everything, I just removed it and tried it out. It’s been several hours and the unrate status has held.
So it is not a problem with Trakt, but the plugin for Plex.
I know with the old plugins, you could set it up so that Plex only adds watch or collected data, and not ratings. But I don’t know about the new Plex “extension” where you have to get a Plex Pass too. Might be a solution for you too 
Unless of course you want ratings to be pushed too.
This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.