I’ve noticed that syncing new data from TMDB isn’t working. It was created a few days ago and still hasn’t appeared, and even trying to import it manually doesn’t work.
Is anyone else experiencing the same issue?
I’ve noticed that syncing new data from TMDB isn’t working. It was created a few days ago and still hasn’t appeared, and even trying to import it manually doesn’t work.
Is anyone else experiencing the same issue?
Hi, thanks for reaching out!
What is the show or movie you are trying to import?
I have these as examples:
Hi,
We have introduced a new check before importing pages from TMDB. To avoid importing duplicates or spam pages, TV shows need to have either the TVDB ID or the IMDB ID added at TMDB. I’ve checked those 3 shows you listed and added the TVDB ID on Phoenix’s Melody and Rack ‘n’ Roll Delivery. The other one seems to not exist on either of the other databases, so it will have to be created in one of them first. If you can’t do that, I’ll do it tomorrow.
As for the other 2, they should import normally in a few hours.
Got it. How can I manually add the TVDB or IMDb ID on TMDB so I can do it correctly myself next time?
Hi,
Just go to the section to edit a page at TMDB and add the IDs here:
You can find the TVDB ID on the page of the show here:
And the IMDB ID will be the one starting with “tt” in the link of the page. For example: https://www.imdb.com/pt/title/tt39049192/
Thank you for instructing me on how it works now.
All 3 pages have been imported now.
You can find them here:
Gao Leng Shi Zi De Zhang Xin Chong - Trakt
Phoenix’s Melody - Trakt
Rack ‘n’ Roll Delivery - Trakt